Operations & Events Coordinator — Growth Opportunity

Forces Resettlement Services CIC; Nuneaton; In loco; GBP 41.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Car allowance

33 days holiday

Pension

Bonus

Life assurance

Employee assistance programme

Wellbeing support

Cycle to work scheme

Descrizione del lavoro

British Forces Resettlement Services (BFRS) is seeking a Business Operations Coordinator to join a small national team. You will act as a professional contact for clients, manage enquiries, and support events and campaigns while maintaining CRM data and onboarding new clients.

This role requires proactive ownership, strong organisational skills, and the ability to adapt as BFRS grows. It includes admin duties, coordinating meetings, and creating materials with Canva.

Competenze

• Must be confident, organised and proactive with ownership of tasks.
• Experience using CRM systems to maintain accurate data and support client onboarding.

Mansioni

• Act as a professional and confident point of contact for clients by telephone and email.
• Manage enquiries and shared inboxes, ensuring actions are dealt with or handed to the right person.
• Support Business Development and Events teams with client activity, campaigns and projects.
• Coordinate meetings, documentation, information and follow-up actions.
• Maintain accurate information across our CRM and other systems.
• Add and manage jobs, courses, and company information on BFRS systems.
• Support client onboarding, order processing and ongoing account administration.
• Chase outstanding information and deadlines from internal and external stakeholders.
• Make outgoing calls to clients and event attendees as required.
• Support Careers Fairs and other events including registrations and exhibitor assistance.
• Create materials using Canva, including signage and assets.
• Look for better, simpler ways of working and communicate improvements.

Conoscenze

Organised

Proactive

Communication skills

Attention to detail

Strumenti

CRM software

Canva

Descrizione del lavoro

British Forces Resettlement Services (BFRS) is seeking a Business Operations Coordinator to join a small national team. You will act as a professional contact for clients, manage enquiries, and support events and campaigns while maintaining CRM data and onboarding new clients.

This role requires proactive ownership, strong organisational skills, and the ability to adapt as BFRS grows. It includes admin duties, coordinating meetings, and creating materials with Canva.