Operations & Engagement Lead

Bedhampton Community Centre CIO; Havant; On-site; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Time Off in Lieu

Inclusive employer

Job summary

Bedhampton Community Centre CIO in Bedhampton, Hampshire, invites applications for an Operations & Engagement Lead. This hands-on role manages bookings, membership, volunteer engagement and the programme of events, supporting the Centre Manager and helping the centre grow through community partnerships.

You will recruit and coordinate volunteers, run fundraising activities, promote events with the Marketing lead, and adapt to a varied weekly workload, including occasional evenings and weekends.

Qualifications

• Genuine passion for community work and building relationships across diverse groups.
• Strong organisational skills, able to own multiple workstreams and prioritise independently.
• Clear, warm communication style and reliable work ethic.

Responsibilities

• Be the first point of contact for hirer enquiries and booking diary conflicts.
• Own the day-to-day running of the membership programme—welcoming new members, renewals, and queries.
• Recruit, induct and build ongoing relationships with regular volunteers.
• Coordinate volunteer rotas, recognition and communication.
• Recruit and run a new volunteer fundraising group with direction from the Fundraising Trustee.
• Plan and deliver fundraising events, from small raffles to larger ticketed events.
• Own the strategy and delivery of the Programme of Events, including the Wednesday Afternoon Social Group.
• Work with the Marketing & Social Media lead to promote events and activities across channels.

Skills

Community engagement

Event planning

Volunteer management

Organisational skills

Communication

Tools

Booking system

Email & spreadsheets

Job description

Operations & Engagement Lead Bedhampton Community Centre | Bedhampton, Hampshire | On-site 28 hours/week (4 days) | National Living Wage (currently £12.71/hour)

About us

Bedhampton Community Centre is a Charitable Incorporated Organisation at the heart of community life in Bedhampton, Hampshire. Our mission is to provide an accessible and completely inclusive centre, breaking down barriers and giving our community regular opportunities to help shape and develop what we offer. We're a small, dedicated team — and every role here makes a real, visible difference to the people who use our building every week.

About the role

This is a newly shaped role at the operational heart of the Centre. You'll take ownership of the day-to-day running of our bookings, membership programme, volunteer engagement and Programme of Events — freeing up our Centre Manager to focus on the strategic relationships and partnerships that help the Centre grow. It's a broad, hands-on role for someone who likes variety, genuine ownership, and being part of a small team where your work is felt immediately.

What you'll do

Bookings & membership

• Be the first point of contact for hirer enquiries and booking diary conflicts
• Own the day-to-day running of our membership programme — welcoming new members, chasing renewals, and handling queries
• Recruit, induct and build ongoing relationships with our regular volunteers
• Coordinate volunteer rotas, recognition and communication
• Recruit and run a new volunteer fundraising group, working closely with our Fundraising Trustee on direction and targets
• Plan and deliver fundraising events, from small raffles to larger ticketed events

Programme of Events

• Own the strategy and delivery of our regular Programme of Events, including our popular Wednesday Afternoon Social Group
• Help grow the programme over time in coordination with the Centre Manager and Board

Promotion

• Work alongside our Marketing & Social Media lead to promote events and activities across our channels

What we're looking for

• Genuine passion for community work and building relationships with people from all walks of life
• Strong organisational skills — comfortable owning several workstreams at once and prioritising independently
• Clear, warm communication style
• A solid, honest work ethic and a strong sense of integrity
• Comfortable with everyday digital tools — email, spreadsheets, and a booking system — with a willingness to learn new ones
• Flexibility to support occasional evening and weekend events (compensated through Time Off in Lieu)

No two weeks look the same in this role — if you're someone who likes structure but also enjoys rolling up your sleeves for a community event on a Saturday, we'd love to hear from you.

28 hours per week over 4 days. Paid at National Living Wage (currently £12.71/hour). Evening and weekend flexibility is required from time to time to support events and our Programme of Events, managed through Time Off in Lieu.

Bedhampton Community Centre is committed to being an inclusive employer and welcomes applications from all sections of the community.