Activities and Education Team Member

West Sussex.info; Fontwell; On-site; GBP 11,020 - 17,908; Part time

Job summary

Aldingbourne Country Centre in Fontwell, West Sussex, invites applications for an Activities and Education Team Member. The role is a hands-on, visitor-facing position supporting events, activities and daily presentation of the site.

You’ll engage with children, families and visitors, ensure safety and maintain readiness throughout the day. The role requires enthusiasm, reliability, and the ability to work outdoors across weekends and holidays on a zero-hour contract.

Qualifications

• Warm, confident and approachable with good customer service standards.
• Reliable, punctual and willing to work outdoors in changing weather.
• Able to work weekends, public holidays and school holidays by rota.
• Comfortable speaking to children, families, groups and visitors of different ages and abilities.
• Able to follow written procedures, risk assessments and instructions.
• Able to work independently when required, but also support the wider team.
• Good judgement, practical problem-solving and the confidence to raise concerns quickly.
• A commitment to dignity, respect, inclusion and positive outcomes for people with learning disabilities.

Responsibilities

• Welcome visitors professionally and create a positive first impression.
• Help deliver children’s activities, seasonal events, educational sessions, games, crafts, scavenger hunts and family activities.
• Set up, supervise, clean down and pack away event and activity equipment safely.
• Complete opening, closing and safety checks for visitor areas, activity spaces and outdoor attractions.
• Monitor activity capacity, weather, visitor behaviour and equipment condition during the day.
• Support the safe running of inflatables, gazebos, marquees, educational spaces and temporary activity stations where required.
• Answer visitor questions, promote activities and events, and deal with minor issues professionally.
• Support people with learning disabilities to take part in meaningful activity within the team and wider Country Centre.
• Keep public areas clean, tidy, stocked and safe, including bins, toilets, play areas, activity equipment and event spaces.
• Use radios and agreed communication procedures to keep colleagues informed.
• During busy periods, support other departments where operationally required, including visitor experience, shop, café, farm or wider site activity.

Skills

Customer service

Reliability

Punctuality

Outdoor work

Public speaking

Risk assessment

Independence

Problem solving

Inclusion

Job description

Helping people find jobs in the local area since 2008

Salary £ 8.00 to £12.71 per hour Varies according to age

Location Fontwell

Contract Casual

Hours Part Time- Zero hour contract, will include weekends, bank holidays, school holidays and busy periods

Are you looking for a role where no two days are the same? Do you enjoy working with people, supporting your community and getting stuck into a variety of tasks? If so, we’d love to hear from you!

About the role

This is a hands-on visitor-facing role supporting activities, education sessions, events and the daily presentation of Aldingbourne Country Centre. The role suits someone energetic, reliable and confident with children, families, visitors and adults with learning disabilities.

The job is not just “helping at events”. The role needs someone who can open areas safely, run activities properly, spot hazards, speak to visitors confidently and keep the site looking ready for trade throughout the day.

What you will be doing

• Welcome visitors professionally and create a positive first impression.
• Help deliver children’s activities, seasonal events, educational sessions, games, crafts, scavenger hunts and family activities.
• Set up, supervise, clean down and pack away event and activity equipment safely.
• Complete opening, closing and safety checks for visitor areas, activity spaces and outdoor attractions.
• Monitor activity capacity, weather, visitor behaviour and equipment condition during the day.
• Support the safe running of inflatables, gazebos, marquees, educational spaces and temporary activity stations where required.
• Answer visitor questions, promote activities and events, and deal with minor issues professionally.
• Support people with learning disabilities to take part in meaningful activity within the team and wider Country Centre.
• Keep public areas clean, tidy, stocked and safe, including bins, toilets, play areas, activity equipment and event spaces.
• Use radios and agreed communication procedures to keep colleagues informed.
• During busy periods, support other departments where operationally required, including visitor experience, shop, café, farm or wider site activity.

What we need from you

• Warm, confident and approachable with good customer service standards.
• Reliable, punctual and willing to work outdoors in changing weather.
• Able to work weekends, public holidays and school holiday periods by rota.
• Comfortable speaking to children, families, groups and visitors of different ages and abilities.
• Able to follow written procedures, risk assessments and instructions.
• Able to work independently when required, but also support the wider team without being chased.
• Good judgement, practical problem-solving and the confidence to raise concerns quickly.
• A commitment to dignity, respect, inclusion and positive outcomes for people with learning disabilities.

Desirable

• Experience in events, visitor attractions, education, youth work, care, customer service, hospitality or retail.
• First Aid, Fire Safety, Manual Handling or Safeguarding training. Training can be provided where required.
• Basic IT and administration skills.
• Independent transport, as the site is in a rural location.

Full details in the attached Job Description

• JD Activities and Education Team Member 2026 07 document