Operations & Engagement Coordinator (Hybrid)

UKRI; Swindon; Hybrid; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Employee benefits

Job summary

UKRI’s ESRC Operations team is seeking an Operations Officer to support a range of essential administrative activities within a hybrid working pattern in Swindon. The role includes coordinating internal communications, upcoming trainings, recruitment support and managing key documentation.

You will collaborate with colleagues to deliver high-quality operational services, ensuring continuity, effective governance and timely responses to changing priorities.

Qualifications

• A degree in a relevant discipline, or demonstrable experience of working in a relevant environment or role.
• Planning and organisational skills with ability to prioritise and manage multiple activities.
• Quality focused with attention to detail and accuracy.
• Ability to solve problems and handle ambiguity with a positive approach.
• Strong personal communication and interpersonal skills for internal audiences.

Responsibilities

• Support ESRC internal communication channels and intranet content updates.
• Assist internal campaigns and events promoting engagement with training, line management and strategy.
• Support ESRC corporate training program scheduling, promotion, attendance and evaluation.
• Provide interview support and manage on-the-day issues.
• Maintain ESRC Operations Team documentation and ensure information remains current.
• Manage shared inboxes and respond to routine queries with process knowledge.
• Provide secretariat support for COO remit groups, including meeting logistics and papers.
• Drive continuous improvement by identifying issues and collaborating across ESRC, UKRI and UKSB Services.

Skills

Planning & organisation

Communication

IT proficiency

Attention to detail

Team collaboration

Education

Degree in relevant discipline

Tools

Microsoft Office

Job description

UKRI’s ESRC Operations team is seeking an Operations Officer to support a range of essential administrative activities within a hybrid working pattern in Swindon. The role includes coordinating internal communications, upcoming trainings, recruitment support and managing key documentation.

You will collaborate with colleagues to deliver high-quality operational services, ensuring continuity, effective governance and timely responses to changing priorities.