Operations Director | Multi-Site Leader (UK Travel)

PHS Group Ltd.; Minworth Greaves; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Company car or car allowance

Annual bonus scheme

23 days holiday + bank holidays

Buy and sell holiday scheme

Pension scheme

Life assurance

Employee discounts through phs Perks

ILM leadership training

Job summary

Teacrate, part of the PHS Group, is seeking an experienced Operations Director to lead its national operational network from five depots. You will drive operational excellence, shape strategy and develop high-performing teams to deliver scalable processes for ambitious growth.

The role requires strong leadership across dispersed teams, a track record in maintaining exceptional service, and the ability to manage budgets, safety and end-to-end customer experience. UK travel will be extensive.

Qualifications

• Proven experience leading large, multi-site operations across locations.
• Track record of improving customer service, OTIF and efficiency.
• Strong commercial and financial acumen including budgeting and P&L responsibility.
• Experience driving business transformation and change programmes.
• Senior leadership experience shaping strategy and culture.

Responsibilities

• Lead and develop national operational network across five depots.
• Drive continuous improvement to enhance efficiency and OTIF performance.
• Develop and implement operational strategies aligned with growth objectives.
• Oversee transport operations, workforce planning, safety compliance and budgets.
• Collaborate with Commercial and SLT to deliver end-to-end customer experience.

Skills

Leadership

Multi-site Ops

OTIF delivery

Budget control

P&L management

Stakeholder mgmt

Transformation

Job description

Teacrate, part of the PHS Group, is seeking an experienced Operations Director to lead its national operational network from five depots. You will drive operational excellence, shape strategy and develop high-performing teams to deliver scalable processes for ambitious growth.

The role requires strong leadership across dispersed teams, a track record in maintaining exceptional service, and the ability to manage budgets, safety and end-to-end customer experience. UK travel will be extensive.