Operations Director - Line Maintenance

Bombardier; Biggin Hill; Vor Ort; GBP 110.000 - 150.000; Vollzeit

Zusammenfassung

Bombardier's London Service Centre in Biggin Hill seeks an Operations Director - Line Maintenance to lead the aircraft maintenance department, oversee safety, quality, and performance across multiple sites.

You will manage the annual budget, liaise with customers, drive continuous improvement, and develop the workforce to meet regulatory standards and business goals.

Qualifikationen

• Proven supervisory experience in an aircraft maintenance facility.
• Experience supporting AOG / Line Maintenance is desirable.
• Bachelor's degree in related area or equivalent years of experience.
• Knowledge of process improvement methodologies.
• Ability to read profit/loss statements and financial reports.
• Familiarity with Environmental, Health & Safety rules.
• Strong planning and organizational skills.
• Excellent presentation and communication skills.
• Leadership and coaching abilities.
• Analytical skills for market trends.

Aufgaben

• Oversee daily operations of aircraft maintenance department across sites.
• Develop annual maintenance department budget and approve vendor invoices.
• Meet monthly financial objectives: labor margin and OPEX.
• Ensure maintenance complies with EASA/CAA regulations and quality standards.
• Ensure safety compliance with IOSH guidelines.
• Interface with customers to coordinate communications and resolve invoicing questions.
• Identify staff training needs to maintain qualifications.
• Ensure tooling and equipment meet operational requirements.
• Support continuous improvement in procedures and processes.
• Analyze service data to identify trends and margin performance.
• Contribute to strategic plans for new programs and capabilities.

Kenntnisse

Supervisory experience

Budgeting experience

Line maintenance knowledge

AOG support experience

Process improvement

Financial analysis

EH&S knowledge

Leadership/Coaching

Customer communication

Market trend analysis

Ausbildung

Bachelor's degree in related area

Jobbeschreibung

Bombardier's Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier's European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier's Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond.

Role, Responsibilities And Engagements

• Responsible for assigned aircraft maintenance employees and the daily and overall operations of the aircraft maintenance department, such as technical performance, safety, schedules, personnel, quality, and the performance of all aircraft maintenance activities for multiple line maintenance site(s).
• Develop annual Aircraft maintenance department budget including workforce requirements and approve payment of vendors' or suppliers' invoices
• Achieve monthly financial objectives for Aircraft maintenance department i.e., labor margin, capital expenditures, and budgeted operating expenses
• Ensure all maintenance performed on aircraft, engines, avionics, and aircraft components meet EASA/CAA regulations, as well as customer quality expectations
• Maintain compliance with all IOSH Health & Safety guidelines as per environmental laws
• Interface with customer representatives, coordinate customer communication activities and resolve any questions or disputes on customer invoiced for performed maintenance
• Determine staff training needs to maintain work force qualifications and productivity
• Ensure proper tooling and equipment is available to support operational requirements
• Actively support and integrate continuous improvement activities into program procedures and processes
• Collect and analyze service and maintenance data to identify trends and ensure margin performance is achieved
• Assist in the development of strategic plans to support new programs and capabilities based on analysis of market trends.

How to thrive in this role?

Skills, Knowledge, And Experience

• Have a proven track record of working in an aircraft maintenance facility environment with previous supervisory experience
• Prior experience supporting AOG / Line Maintenance is desirable
• Possess a Bachelors degree in related area or equivalent years of experience
• Have working knowledge of process improvement methodology and application
• Have accounting and budgeting principals acumen necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs
• Be familiar with Environmental, Health & Safety rules and regulations
• Demonstrate excellent interpersonal and customer service skills
• Possess strong planning and organizational skills with the ability to forecast labor and skill requirements
• Have excellent presentation skills necessary to effectively communicate with customers and all levels of management
• Demonstrate effective leadership and coaching skills with the ability to develop people
• Have research and analytical skills necessary to collect, analyze, and interpret survey data, customer behaviors, and general trends within the applicable aircraft market

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply.

Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone.

Join us at https://bombardier.com/en/careers/career-opportunities

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Job

Operations Director - Line Maintenance

Primary Location

Biggin Hill Service Center

Organization

Bombardier Services (UK)

Requisition

15815 Operations Director - Line Maintenance