Operations Director / Chief Operating Officer (COO) / Business Implementer PA to Director / Ops[...]

We Are Revolution; Southend-on-Sea; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment firm seeks a Chief Operating Officer to drive operations and systems strategy. This role involves managing teams, optimizing processes, and implementing technology solutions to support ambitious growth. The ideal candidate will have a strong background in operations within fast-paced environments, ready to make a significant impact.

Benefits

Performance bonus and share scheme

Strategic, central role in a growing business

Qualifications

• Proven experience in fast-growth recruitment or sales-led businesses.
• Strong background in operations, systems, and team leadership.
• Tech-savvy and comfortable with data platforms and automation tools.

Responsibilities

• Build and optimise core business processes and systems.
• Oversee the integrity and efficiency of the candidate database.
• Direct and lead an offshore marketing team.

Skills

Leadership

Operations Management

Data Management

Problem Solving

Communication

Job description

• Chief Operating Officer / Head Of Ops, Systems ...

Chief Operating Officer / Head of Ops, Systems & Marketing (Recruitment Sector)

Southend on Sea, Eastern, United Kingdom

Posted 1 day ago

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Full Job Description

Job Title: Chief Operating Officer / Head of Ops, Systems &Marketing (Recruitment Sector)

Location: Southend-on-Sea(Hybrid Flexibility Available)

Employment Type: Full-Time

Hours: Long and demanding – this is a leadership role, not astandard 9-to-5.

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About Us

We are pretty full-on.

We’re passionateabout our work. We think we’re the best in the market – and we’reworking relentlessly to stay ahead. We don’t settle. We don’t coast.We’re building a high-performance machine, and we have very highstandards.

We’re a specialist recruitment firm placing elitelegal, finance, and data professionals into top-tier firms – withindividual placement fees ranging from $25,000 to $100,000.

We’ve passed $4M in revenue and are aiming for $10M+ in thenext 24 months. We’ve got a world-class delivery team, a strong brand,and quality clients. Now, we need the right operations leader to bringsystems, scale, and momentum to every part of the business.

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Your Role:Right Hand to the Founder

This is the most senior of threeoperations hires. You will report directly to the Founder and act astheir number two across everything operational.

You'll workalongside:

1. This Role – Senior hire overseeing Operations,Systems, and Centralised Marketing.

2. Ops Exec – Supportingthe day-to-day running of the business.

3. People Ops Lead –Handling hiring, induction, and performance as we grow by 3+ people amonth.

You will own execution, lead our systems strategy, andmanage a team of 11 offshore marketers and data specialists. You’ll beexpected to move fast, solve problems proactively, and deliveroutcomes week to week.

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Key Responsibilities

Operations & Business Systems

• Build and optimise core business processes, systems, andworkflows.

• Implement automation and enforce SOPs fordelivery, sales, and back office.

• Introduce performancedashboards and accountability frameworks.

• Support financewith reporting, budgeting, and reconciliations.

Tech, Data & AI

• Oversee the integrity and efficiency of our 1M+ candidatedatabase.

• Manage our growing data and tech stack

•Collaborate with vendors and engineers to scale our infrastructure.

• Leverage AI and automation for outreach, lead scoring, andprofile enrichment.

Centralised Marketing (Offshore TeamManagement)

• Direct and lead an 11-person offshore teamhandling:

o Weekly job ad creation (200+ per week)

o Candidate outreach and data management

• Own the budget and results of our centralised marketing anddata ops function.

•Translate the Founder’s vision into clear, trackable execution plans.

• Own cross-functional projects end-to-end – tech, delivery,people, and marketing.

• Be the engine of progress: trackingKPIs, clearing blockers, and driving action daily.

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What We’reLooking For

• Proven experience in fast-growth recruitment orsales-led businesses.

• Strong background in operations,systems, and team leadership.

• Tech-savvy: you're comfortablewith data platforms, automation tools, CRMs, and AI solutions.

• Hands-on and action-oriented – you implement, fix, anddeliver.

• A sharp thinker and strong communicator who canmanage up, down, and sideways.

• A builder – you lovestructure, process, performance, and accountability.

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What You’ll Get

• £40,000 – £60,000 base salary depending on experience

• Performance bonus and share scheme

• Strategic,central role in a business on an ambitious growth path

• Realownership, real impact, and a true seat at the table

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This Role IsNot For Everyone

We work 50 hours a week - with flexibility forsome home working.

It’s fast-paced, high-accountability, andoperationally intense.

There are no passengers here.

Butif you’re looking to build something meaningful, lead a businessthrough real scale, and work alongside a driven founder with globalambitions — we want to meet you.