Operations Development Manager

GXO Logistics, Inc.; Bradford; On-site; GBP 39,000 - 65,000; Full time

Benefits offered by this job

Company pension

Private medical & dental

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits platform

Cycle to work scheme

High street discounts

Job summary

GXO Logistics, Inc. in Bradford is seeking an Operations Development Manager to lead Planning, MI, CI and Systems functions, delivering initiatives on time while communicating risks and benefits to site teams and customers.

You will drive project delivery, staff development and continuous improvement, using data to inform decisions and strengthening customer relationships. The role is a full-time, 08:00–16:00 position with flexibility when needed.

Qualifications

• Experience understanding warehouse operations and interpreting data to drive decisions.
• Strong customer focus with ability to meet operational and financial KPIs.
• Experience planning in fast-paced food logistics environments.
• Proven ability to lead teams and deliver change with measurable benefits.
• Excellent stakeholder management across leaders and customers.
• Experience with JDA and WLM is desirable.

Responsibilities

• Lead Planning, MI, systems and CI functions aligning with labour strategy and CI roadmap.
• Coordinate and drive onsite project management to progress with minimized risk.
• Develop and hold teams accountable for performance and engagement.
• Drive continuous improvement delivering benefits in productivity and cost.
• Use data to challenge performance and support decision-making.
• Build relationships with customers and stakeholders communicating priorities and progress.
• Explore future tech-based solutions to support CI pipeline.

Skills

Warehouse operations

Data interpretation

Customer focus

KPIs & performance

People leadership

Change management

Tools

JDA

WLM systems

Job description

Are you ready for that next step in your career? Do you have previous experience in implementing new initiatives? Are you always on the lookout for change?

Here at GXO, we are currently recruiting for an Operations Development Manager to join our team in Bradford, supporting our customer, M&S. As an Operations Development Manager you will lead the CI, MI, Systems and Planning teams, working closely with the site operational teams to implement new initiative ands delivering projects in full and on time, while having the ability to clearly relay the impact, both benefits and risks to both the site teams and the customer.

Thid is a full time, permanent position, predominately working Monday to Friday, 08:00 till 16:00 with some flexibility required when needed, this is logistics after all!

Pay, benefits and more:

We’re looking to offer a salary of up to £65,000.00 per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Lead the Planning, MI, systems and CI functions, ensuring clear, aligned plans that support the site labour strategy, operational priorities and CI roadmap.
• Lead, coordinate and drive project management onsite, ensuring traction to progress and minimisation of risk
• Develop and hold your teams accountable for performance, taking ownership of talent development and employee engagement
• Drive continuous improvement across the site, delivering measurable benefits in productivity, service and cost through effective project delivery and colleague engagement.
• Use data and insight to challenge performance, identify risks and opportunities, supporting operational decision-making.
• Build strong customer and stakeholder relationships, ensuring clear communication of priorities, progress, risks and benefits.
• Lead exploration into future tech-based solutions and initiatives to support the CI pipeline and succession

What you need to succeed at GXO:

• Proven understanding of warehouse operations with the ability to interpret operational, labour and performance data to drive business decisions.
• Strong customer focus and commercial awareness, with a track record of delivering against operational and financial KPIs.
• Experience of planning principles within a fast-paced food logistics environment.
• Proven ability to lead teams, deliver change and drive continuous improvement initiatives that generate measurable business benefits.
• Excellent stakeholder management, communication and influencing skills across operational, customer and senior leadership groups.
• Experience of JDA and Workforce Labour Management (WLM) systems is desirable.

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.