Operations Data Analyst - AI-Driven, Salesforce & Kantata

Indicium AI; Greater London; On-site; GBP 35,000 - 52,000; Full time

Job summary

Indicium AI is seeking a London-based Operations Analyst to manage data across Salesforce and Kantata, improving accuracy and governance. You will leverage AI tools to automate recurring tasks and support staffing, revenue, and contractor data processes.

Ideal candidates have 1–3 years in operations/data roles, with direct Salesforce and Kantata experience, and a keen eye for data quality and cross-functional collaboration.

Qualifications

• 1-3 years' experience in operations, systems administration, or data-focused roles.
• Direct experience administering data in Salesforce and Kantata (PSA).
• Interest in using AI tools to automate manual processes.
• Sharp attention to detail across margin, contract, and compliance data.

Responsibilities

• Own day-to-day accuracy and maintenance of data across Salesforce and Kantata.
• Data quality governance: identify and resolve discrepancies, duplicates, stale records.
• Process automation: use AI tools to streamline manual processes.
• Staffing & resourcing support: assist weekly staffing reporting via Kantata data.
• Revenue & margin data integrity: ensure data feeds reporting accurately.
• Contractor management: assist SOW expiry tracking and roster maintenance.

Skills

Salesforce

Kantata

Data governance

Automation

Cross-functional

Tools

Kantata/Kimble

CRM software

Job description

Indicium AI is seeking a London-based Operations Analyst to manage data across Salesforce and Kantata, improving accuracy and governance. You will leverage AI tools to automate recurring tasks and support staffing, revenue, and contractor data processes.

Ideal candidates have 1–3 years in operations/data roles, with direct Salesforce and Kantata experience, and a keen eye for data quality and cross-functional collaboration.