Operations Coordinator (Hybrid)

Sigmar Recruitment; Belfast City District; Hybrid; GBP 32.000 - 39.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Zusammenfassung

Sigmar Recruitment is seeking an experienced Operations Coordinator to support a busy service and operations function. This hybrid role offers a structured Monday–Friday schedule, with 09:00–17:00 hours and hybrid working in Belfast, Northern Ireland.

You will coordinate daily schedules, manage service requests and records, and collaborate with internal teams and customers to drive high levels of operational efficiency and exceptional customer service.

Qualifikationen

• Experience in service coordination or scheduling.
• Strong organisational and deadlines management.
• Excellent communication and stakeholder management.
• Proficient with Microsoft Office and business systems.
• Detail-oriented and proactive problem-solver.

Aufgaben

• Coordinate daily schedules and allocate resources for service delivery.
• Act as central contact for customers and internal stakeholders.
• Manage service requests, work orders, quotations, and related docs.
• Provide customers with updates on works and timelines.
• Maintain accurate records across internal systems.
• Coordinate materials, equipment, and operational requirements.
• Monitor service administration processes for accuracy and compliance.
• Identify efficiency, customer experience, and performance improvements.
• Assist with general operational and administrative projects.

Kenntnisse

Service coordination

Scheduling

Operations support

Administrative tasks

Stakeholder management

Communication

Problem-solving

Tools

Microsoft Office

CRM/DB systems

Jobbeschreibung

Operations Coordinator (Hybrid)

Hours of work: Monday to Friday 09:00 - 17:00 - Hybrid Working

Up to £35,000 Depending on Experience

About the Opportunity

An established and growing organisation is seeking an experienced Service Coordinator to support the day-to-day running of a busy service and operations function. This role is ideal for someone who thrives in a fast-paced environment, enjoys juggling multiple priorities, and has strong organisational and customer service skills.

Working closely with internal teams and customers, you will play a key role in coordinating schedules, managing service requests, maintaining accurate records, and ensuring high levels of operational efficiency.

Key Responsibilities

• Coordinate daily schedules and allocate resources to support service delivery.
• Act as a central point of contact for customers and internal stakeholders.
• Manage service requests, work orders, quotations, and related documentation.
• Provide customers with updates on works, timelines, and service activities.
• Maintain accurate records across internal systems and databases.
• Support the coordination of materials, equipment, and operational requirements.
• Monitor service administration processes, ensuring accuracy and compliance.
• Identify opportunities to improve efficiency, customer experience, and operational performance.
• Assist with general operational and administrative projects as required.

Candidate Profile

• Previous experience in a service coordination, scheduling, operations support, or administrative role.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Excellent communication and stakeholder management abilities.
• Proficient in Microsoft Office and business management systems.
• High attention to detail and a proactive approach to problem-solving.
• Comfortable working independently and collaboratively within a team environment.

What's on Offer

• Permanent, full-time opportunity.
• Hybrid working available.
• Supportive and collaborative team environment.
• Opportunity to develop within a growing operational function.

This is an excellent opportunity for an experienced coordinator or administrator looking to join a dynamic organisation where they can make a real impact on service delivery and customer satisfaction.