Operations Coordinator - Aberdeen, Grangemouth, Felixstowe or Manchester

GAC Group; Aberdeen City; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

38 days annual leave

Vitality at Work Scheme

Company pension

Life assurance

Eyecare scheme

Employee assistance programme

Enhanced parental benefits

Retail discounts

Job summary

GAC Group is seeking an Operations Coordinator to join our team in the UK. The role involves coordinating with logistics and warehouse teams to meet client requirements and ensure accurate invoicing, while maintaining strong client relationships and delivering precise shipment information.

The ideal candidate will possess excellent communication, organization, and time-management skills, with a proactive approach to service improvement and margin enhancement.

Qualifications

• Strong communication and organizational skills.
• Ability to multitask and prioritise.
• Ability to produce and maintain accurate documents.
• Experience using Microsoft Office products.
• A desire to improve services offered to customers by analysing performance and reviewing suppliers.
• Experience working to tight deadlines and effective time management.
• Experience & knowledge of the oil and gas industry (preferred but not essential)

Responsibilities

• Liaising with logistics colleagues and Warehouse to ensure client requirements are met and in place.
• To ensure all invoicing is accurate and completed in a timely manner.
• Maintaining excellent working relationships with clients and stakeholders.
• Ensuring accurate information is provided to our clients regarding their material and shipments.
• Problem solving & critical thinking to optimise service delivery and maximise margins.

Skills

Communication

Organization

Multitasking

Time management

Client relations

Problem solving

Tools

Microsoft Office

Job description

Job Description

Could you be the person we are looking for to join us as our new Operations Coordinator? We want to hear from you. This role can be based in any of our offices in Aberdeen, Grangemouth, Felixstowe or Manchester.

What would your day at GAC look like?

• Liaising with logistics colleagues and Warehouse to ensure client requirements are met and in place.
• To ensure all invoicing is accurate and completed in a timely manner.
• Maintaining excellent working relationships with clients and stakeholders.
• Ensuring accurate information is provided to our clients regarding their material and shipments.
• Problem solving & critical thinking to optimise service delivery and maximise margins.

Job Requirements

What are we looking for?

• Strong communication and organizational skills.
• Ability to multitask and prioritise.
• Ability to produce and maintain accurate documents.
• Experience using Microsoft Office products.
• A desire to improve services offered to customers by analysing performance and reviewing suppliers.
• Experience working to tight deadlines and effective time management.
• Experience & knowledge of the oil and gas industry (preferred but not essential)

What’s in it for you?

This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.

With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long-term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.

As our Operations Coordinator, you will have the opportunity to work as part of a team who apply the highest standard of customer services to everything we do and aim to be industry leaders within all the sectors we serve.

GAC UK gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects.

You Will Also Enjoy

• 38 days’ annual leave per year (inclusive of bank holidays) plus a day off on your birthday
• Access to Vitality at Work Scheme
• Company pension
• Life assurance
• Eyecare scheme
• Employee assistance programme
• Enhanced maternity and paternity benefits
• Retail discounts scheme

In 2021, we launched our ten-year sustainability programme – MARS30. We are committed to “growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well-being of our people, and influencing our stakeholders to do the same.” We will accomplish our by mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people’s lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence. We have a team of Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives.

We’re passionate about diversity and inclusion, and we received Maritime UK Diversity in Maritime Charter Status in 2021, reflecting our commitment to taking real steps to improve diversity in our organisation.

In January 2026, Campaign Against Living Miserably (CALM) became our official Charity of the Year. Throughout the year, we will be raising funds to support CALM’s life-saving suicide prevention helpline.

We’re looking forward to hearing from you.