Casual Marine and Terminal Services Operator - Bristol

GAC Group; West of England; On-site; GBP 22,000 - 28,000; Full time

Job summary

GAC UK in Bristol seeks a Casual MATS Operator to support safe, compliant, and efficient marine and terminal operations. You will act as a key link between vessels, terminals and the MATS team, ensuring timely cargo transfer, documentation and safety checks.

The role requires 2+ years experience, strong communication, and a proactive safety mindset. Training will be provided, with travel between sites and shift flexibility including days, nights and weekends.

Qualifications

• 2+ years’ industry experience required.
• Marine or terminal experience desirable.
• Strong communication skills.
• Proactive safety culture understanding.
• Full clean driving licence with own transport.
• Comfortable working outdoors in marine environments.
• Willingness to travel between sites (expenses covered).

Responsibilities

• Assist Jetty Operators to ensure vessels are safely berthed and aligned with shore loading arms and connections.
• Operate valves and monitor vessel discharge with safety checks.
• Conduct regular line walks for leaks and adjust connections as required.
• Complete operational documentation and liaise with internal and external stakeholders.
• Carry out tank measurement activities, including dipping and ullaging.
• Sample vessel and shore tanks and report results.
• Coordinate discharge activities with vessel representatives.
• Attend training and maintain competency records.
• Promote safety by reporting hazards, near misses and incidents.
• Travel to various locations to deliver terminal and marine services.

Skills

2+ years experience

Marine/Terminal experience

Strong communication

Safety culture awareness

Driving licence

Outdoor work

Willing to travel

Job description

Job Description

Could you be the person we’re looking for to join our team in Bristol as our new Casual MATS Operator? We want to hear from you! The Casual MATS Operator is responsible for supporting safe, compliant and efficient operations for Marine & Terminal Services clients. The role provides a key operational link between vessels, terminals and the MATS team, ensuring vessel attendance, cargo transfer activities, documentation, communication and QHSSE requirements are completed to the required standard. The role is essential in maintaining service quality, avoiding vessel delays and supporting customer satisfaction.

What would your day at GAC look like?

• Assisting Jetty Operators to ensure vessels are safely berthed, correctly moored, and aligned with shore loading arms and terminal connections.
• Operating valves and monitoring vessel discharge operations ensuring all hourly and safety checks are being completed.
• Completing regular line walks to monitor for leaks and adjusting connections as required.
• Completion and distribution of operational documentation and acting as a key link between internal and external stakeholders, ensuring information is communicated professionally and efficiently.
• Carrying out tank measurement activities, including dipping and ullaging, to accurately determine product quantities and identify water content as required.
• Sampling of both vessel and shore tanks (working at height), testing of products to ensure products are within client specification and recording and communicating the results as required.
• Communicating with vessel representatives to coordinate discharge activities and support the safe and timely movement of products.
• Participating in internal and external training programmes, keeping competencies up to date and ensuring training records are maintained accurately.
• Promoting a positive safety culture by reporting hazards, near misses, incidents and safety concerns promptly.
• Travelling to a variety of locations as required to deliver terminal and marine services

Job Requirements

What are we looking for?

• Minimum of 2 years’ industry experience
• Marine or terminal experience desired but not necessary as full training will be provided
• Strong communication skills
• Good understanding and appreciation of a proactive safety culture
• Full, clean driving licence with access to your own transport
• Comfortable working outdoors in a marine environment and undertaking practical operational duties
• Willingness to travel between sites (travel costs are covered)

The position requires flexibility to work days, nights and weekends.

What’s in it for you?

This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.

With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long‑term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.

As our Casual MATS Operator in Bristol, you will have the opportunity to work as part of a team who apply the highest standard of customer services to everything we do and aim to be industry leaders within all the sectors we serve.

GAC UK gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects.

In 2021, we launched our ten‑year sustainability programme – MARS30. We are committed to “growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well‑being of our people, and influencing our stakeholders to do the same.” We will accomplish our by mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people’s lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence. We have a team of Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives.

We’re passionate about diversity and inclusion, and we received Maritime UK Diversity in Maritime Charter Status in 2021, reflecting our commitment to taking real steps to improve diversity in our organisation.

In January 2026, Campaign Against Living Miserably (CALM) became our official Charity of the Year. Throughout the year, we will be raising funds to support CALM’s life‑saving suicide prevention helpline.

We’re looking forward to hearing from you.