Operations Coordinator

ASC Connections; Willerby; On-site; GBP 32,000 - 39,000; Full time

Job summary

ASC Connections is seeking an Operations Coordinator to act as the operational hub in a growing, sustainability-minded manufacturing environment. You will support customers, suppliers, and internal teams across multiple functions, driving efficiency and accuracy in day-to-day operations.

The role offers variety in a fast-paced SME setting, with responsibilities spanning order processing, reporting, and continuous improvement initiatives. A proactive attitude and strong IT skills are essential.

Qualifications

• Excellent organisational and prioritisation skills.
• Strong communication skills and a professional approach.
• Good commercial awareness with a customer-centric focus.
• Ability to manage multiple activities simultaneously.
• Strong IT skills, including Microsoft Office.
• Proactive, hands-on attitude.
• Experience in manufacturing, distribution, or SME environments is advantageous.

Responsibilities

• Act as a key point of contact for customers, responding to enquiries and resolving issues efficiently.
• Coordinate customer orders from receipt through to delivery.
• Liaise with suppliers, hauliers and internal departments to ensure smooth operations.
• Support supply chain and logistics activities.
• Produce reports and maintain accurate business records.
• Manage and improve administrative processes.
• Support business projects and continuous improvement initiatives.
• Assist management with operational planning and business activities.
• Coordinate office operations and provide general business support.
• Build strong relationships with customers, suppliers and colleagues.

Skills

Organisational skills

Prioritisation

Communication skills

Commercial awareness

Multitasking

Microsoft Office

Proactive attitude

Manufacturing/Logistics experience

Job description

Shape the future of a business that's shaping a greener future

Our client is a well-established and growing manufacturing business supplying innovative products into the forestry, horticulture and landscaping sectors. With more than 60 years of manufacturing heritage, the company has built an impressive reputation for producing market-leading solutions using 100% recycled and plant-based materials, helping customers reduce waste and support environmental sustainability. As the business continues through an exciting period of transformation and growth, they are now looking to appoint an Operations Coordinator to play a pivotal role in supporting the day-to-day running of the organisation.

This is a fantastic opportunity for someone who enjoys variety, takes pride in being the person who keeps everything running smoothly, and wants to join a business where sustainability, innovation and continuous improvement are at the heart of its culture.

The Role of Operations Coordinator

Reporting into the senior management team, you will become the operational hub of the business, supporting customers, suppliers, colleagues and key stakeholders across multiple functions.

This is a highly varied position offering a blend of:

• Customer service and account support
• Supply chain coordination
• Order processing and administration
• Project support
• Internal communications
• Business reporting
• General operational support

No two days will be the same, making this an ideal opportunity for someone who enjoys working in a fast-paced SME environment where they can genuinely make a difference.

Key Responsibilities of the Operations Coordinator

• Act as a key point of contact for customers, responding to enquiries and resolving issues efficiently
• Coordinate customer orders from receipt through to delivery
• Liaise with suppliers, hauliers and internal departments to ensure smooth operations
• Support supply chain and logistics activities
• Produce reports and maintain accurate business records
• Manage and improve administrative processes
• Support business projects and continuous improvement initiatives
• Assist management with operational planning and business activities
• Coordinate office operations and provide general business support
• Build strong relationships with customers, suppliers and colleagues

About You

We are interested in speaking with candidates who possess:

• Previous experience within an Operations Coordinator, Customer Service, Office Manager, Supply Chain Coordinator, Sales Support, Business Support or Administration role
• Excellent organisational and prioritisation skills
• Strong communication skills and a professional approach
• Good commercial awareness and customer focus
• The ability to manage multiple activities simultaneously
• Strong IT skills, including Microsoft Office
• A proactive, hands-on attitude
• Experience within manufacturing, distribution, logistics or an SME environment would be advantageous

What's in it for You?

• Salary up to £35,000
• Stable and growing business
• Opportunity to work for a sustainability-focused manufacturer
• Significant exposure across all areas of the business
• Genuine opportunities for personal development and progression
• Supportive and collaborative team environment
• A role where your contribution will have a visible impact on the success of the business

This is an excellent opportunity for an organised and ambitious individual looking to take ownership of a broad operational role within a growing manufacturing business committed to innovation, sustainability and long-term success.

We are committed to equal opportunity and diversity