Operations Coordinator

Wild Recruitment Ltd; Walsall; On-site; GBP 28,000 - 30,000; Full time

Job summary

Wild Recruitment Ltd is seeking an organised Operations Coordinator to join a busy engineering business with depots across the UK. The role involves supporting engineers, managing parts and stock, liaising with suppliers and customers, and ensuring smooth daily operations.

You will source parts, manage stock movements, and provide admin support while delivering excellent customer service in a fast-paced environment.

Qualifications

• Experience in administration and strong attention to detail.
• Excellent customer service skills and ability to handle multiple tasks.
• Proficient with Microsoft Office and basic computer systems.

Responsibilities

• Source and order parts using supplier systems.
• Manage deliveries, collections and stock movements.
• Organise engineer van stock and maintain stock records.
• Support customers by phone and email.
• Provide general administrative support to the operations team.

Skills

Administration

Customer service

Organisation

MS Office

Communication

Task prioritisation

Teamwork

Tools

Stock management software

Job description

Operations Coordinator

Are you an organised customer service, operations coordinator, service & parts administrator, or experienced administrator who thrives in a fast-paced environment?

We're looking for a highly organised Operations Coordinator to join a busy and growing engineering business with depots across the UK, who thrives on providing an excellent customer service. This is a varied and hands-on role where you'll support engineers, manage parts and stock, liaise with suppliers and customers, and help keep day-to-day operations running smoothly.

What You'll Be Doing

• Sourcing and ordering parts using supplier systems
• Managing deliveries, collections and stock movements
• Organising engineer van stock
• Maintaining accurate records and stock control
• Supporting customers by phone and email
• Providing general administrative support to the operations team

What We're Looking For

• Strong administration and organisational skills
• High customer service skills
• Excellent attention to detail
• Confident using Microsoft Office and computer systems
• Strong communication and customer service skills
• Ability to prioritise and manage multiple tasks
• Proactive, reliable and team-oriented approach

Ideal Background

Experience within administration, logistics, customer service, operations, engineering support, parts administration, or service support would be beneficial. However, full training will be provided for the right candidate.

What's On Offer?

• Competitive salary of £28,000 - £30,000
• Permanent, full-time position
• Monday to Friday working hours
• Supportive team environment
• Opportunities to develop and grow your career