Operations Coordinator

Redline Group Ltd; Sulham; On-site; GBP 12,000 - 17,000; Part time

Job summary

Redline Group Ltd is seeking an Operations Coordinator (part time) based in Aldermaston to support the operations function with cross-functional exposure and career development opportunities.

You will coordinate orders, quotations, CRM updates, and reporting, ensuring accurate, timely service and smooth day-to-day operations in a fast-paced environment.

Qualifications

• Proven experience in operations coordination, sales administration, or customer service.
• Strong organisational skills; ability to manage multiple priorities.
• Excellent communication and interpersonal abilities with a customer-focused approach.

Responsibilities

• Act as a primary point of contact for customer and internal enquiries, providing timely, professional support.
• Handle customer orders from enquiry through to delivery, ensuring accuracy and end-to-end coordination.
• Prepare quotations, proposals, and associated documentation to support sales and operations.
• Coordinate deliveries, monitor stock levels, and liaise with suppliers for efficient order fulfilment.
• Maintain accurate records, update CRM, manage customer accounts, and produce regular operational and sales reports.

Skills

Organisational skills

Customer focus

Communication skills

CRM systems

Microsoft Office

Teamwork

Time management

Tools

CRM systems

Microsoft Office

Job description

Operations Coordinator (Part Time)

This is a key support role within the operations function, offering excellent career development opportunities across the wider business.

Key Responsibilities of this Operations Coordinator role based in Aldermaston:

• Operations & Customer Support Coordination - Act as a primary point of contact for customer and internal enquiries, providing timely, professional support and ensuring smooth day-to-day operations.


• Order Processing & Management - Handle customer orders from initial enquiry through to delivery, ensuring accuracy, efficiency, and full end-to-end coordination.


• Sales & Commercial Support - Support the sales and operations teams by preparing quotations, proposals, and associated documentation, helping ensure customer requirements are met.


• Logistics & Scheduling - Coordinate deliveries, monitor stock levels, and liaise with internal departments and suppliers to ensure efficient fulfilment of orders.


• Administrative & Systems Support - Maintain accurate records, update CRM systems, manage customer accounts, and produce regular operational and sales reports.

Key Requirements for this Operations Coordinator role in Aldermaston:

• Proven experience in an operations coordination, sales administration, or customer service role.


• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.


• Excellent communication and interpersonal skills with a proactive, customer-focused approach.


• Proficient in Microsoft Office and CRM systems.


• Ability to work independently and as part of a collaborative team (part-time flexibility required).