Operations Coordinator

Laing O'Rourke; Dartford; On-site; GBP 26,000 - 34,000; Full time

Job summary

Laing O'Rourke is seeking a Talent Acquisition Operations Coordinator to provide essential operational support across the Talent Acquisition function. You will help create an efficient recruitment experience for candidates, hiring managers, and colleagues and work across multiple systems and processes to improve service delivery and data quality.

You will coordinate communications, scheduling, and administration, while supporting reporting and improvement initiatives to drive informed decision

Qualifications

• Experience in Talent Acquisition or recruitment operations.
• Strong coordination and administration skills with multiple deadlines.
• Comfort using digital systems, reporting tools and recruitment platforms.
• Excellent communication and customer-focused mindset.
• Proactive and organised approach with commitment to accuracy and improvement.

Responsibilities

• Coordinate candidate communications, interview scheduling, and diary management to deliver a positive candidate experience.
• Support recruitment processes including job advertising, requisition administration, approval tracking, and allocation updates.
• Maintain accurate recruitment records and data, ensuring system information is up to date.
• Assist with reporting, data analysis, and operational insights to support decision‑making.
• Contribute to recruitment marketing, talent community activities, and referral administration.

Skills

Coordination

Recruitment operations

Data reporting

Stakeholder management

Tools

ATS

Job description

Talent Acquisition Operations Coordinator

Are you someone who thrives on organisation, enjoys creating a positive candidate experience, and takes pride in keeping processes running smoothly? We are looking for a Talent Acquisition Operations Coordinator to play a key role in supporting our Talent Acquisition team, ensuring recruitment activities are delivered efficiently, accurately, and with a candidate-first approach. This is an exciting opportunity to work across recruitment operations, technology, reporting, and process improvement while contributing to the attraction and hiring of great talent across the business.

What You'll Do

In this role, you will provide essential operational support across the Talent Acquisition function, helping to create an efficient and seamless recruitment experience for candidates, hiring managers, and recruitment colleagues. You will work across multiple systems and processes, support recruitment campaigns, and contribute to improvements that enhance service delivery and data quality.

• Coordinate candidate communications, interview scheduling, and diary management to deliver an excellent candidate experience.
• Support recruitment processes including job advertising, requisition administration, approval tracking, and allocation updates.
• Maintain accurate recruitment records and data, ensuring system information remains reliable and up to date.
• Assist with reporting, data analysis, and operational insights to support informed decision-making.
• Contribute to recruitment marketing, talent community activities, employee referral administration, and continuous improvement initiatives.

What We Are Looking For

We are seeking someone with strong organisational skills, attention to detail, and a passion for delivering excellent service. You will be comfortable working across multiple priorities, collaborating with a wide range of stakeholders, and using technology to support efficient ways of working.

• Experience in Talent Acquisition, recruitment operations, HR operations, People Services, or a similar operational environment.
• Strong coordination and administration skills, with the ability to manage multiple tasks and deadlines effectively.
• Confidence using technology, digital systems, and reporting tools, with experience of recruitment platforms considered advantageous.
• Excellent communication and relationship-building skills, with a customer-focused mindset.
• A proactive and organised approach, with a commitment to accuracy, quality, and continuous improvement.

Desirable Experience

While not essential, the following experience would help you succeed and broaden your impact in this role. We encourage applications from people with transferable skills and varied career backgrounds, even if you do not meet every requirement.

• Experience coordinating interviews, candidate engagement activities, or recruitment administration.
• Knowledge of Applicant Tracking Systems (ATS), CRM platforms, or recruitment technology tools.
• Experience working with recruitment reporting, data analysis, and data quality management.
• Exposure to talent pooling, recruitment marketing, or employee referral programmes.
• Interest in emerging technologies, automation, AI, and digital innovation within recruitment.

Why Join Us?

This is an opportunity to join a collaborative team where your contribution will directly support hiring outcomes and help shape positive recruitment experiences. You will have the chance to develop your skills, work with modern recruitment technology, and contribute to improvements that make a real difference to the organisation's talent acquisition capability.

• Work within a supportive and collaborative Talent Acquisition team.
• Gain exposure to recruitment technology, reporting, and operational excellence initiatives.
• Develop valuable experience across candidate experience, recruitment operations, and process improvement.
• Contribute to inclusive hiring practices and positive stakeholder experiences.
• Be part of a team committed to continuous improvement, innovation, and service excellence.

About Us

We are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia.

Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.

As part of the Disability Confident scheme, we would like to enable access to candidates with long term health conditions and disabilities through the 'Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know prior to interview what adjustments are required as well as discussing how we can support you in the workplace.

We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email [e-mail]