Operations Coordinator

Atrium Associates; Cambridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable plumbing, electrical, and heating company in Cambridge is seeking an Operations Coordinator. This full-time role involves managing schedules, customer communication, and essential administrative tasks, supporting the smooth operation of the business.

Benefits

23 days annual leave plus bank holidays

Company pension scheme

Overtime opportunities

Ongoing training and career development

Regular team socials

Qualifications

• Strong written and verbal communication skills.
• Highly organised with the ability to manage a busy workload.

Responsibilities

• Manage and coordinate engineer schedules and workloads.
• Serve as the first point of contact for customers.
• Prepare and issue quotes following site visits.

Skills

Communication

Organisational Skills

Collaboration

IT Competency

Job description

We're currently recruiting on behalf of our client-a reputable and long-established plumbing, electrical, and heating company based in Cambridge-for the position of Operations Coordinator. This is a full-time, permanent opportunity offering a salary of up to £30,000 per annum.

Role Summary
Our client is looking for a proactive and well-organised Operations Coordinator to support the smooth day-to-day functioning of their operations. This dynamic role is central to the business, acting as a key link between engineers, customers, and management. The successful candidate will be responsible for scheduling, communication, and providing essential administrative support.

Key Responsibilities:
· Manage and coordinate engineer schedules and workloads
· Serve as the first point of contact for customers
· Prepare and issue quotes following site visits
· Generate invoices and assist with billing queries
· Produce and maintain job pipeline reports
· Handle general administrative and office tasks
· Work closely with senior management and field-based teams

Skills & Requirements:
· Strong written and verbal communication skills
· Highly organised with the ability to manage a busy workload
· Confident when engaging with customers and suppliers
· A team-oriented approach with strong collaboration skills
· Professional telephone manner
· Competent with IT systems and quick to learn new tools
· Able to thrive in a fast-paced, service-driven environment

Benefits:
· 23 days annual leave plus bank holidays
· Company pension scheme
· Overtime opportunities
· Ongoing training and career development
· Regular team socials and a supportive work culture

To find out more, please don't hesitate to contact Vicky directly on 07375 980466.

Atrium is an equal opportunity employer, and all hiring decisions are subject to international and local employment laws and regulations. All open positions offered by Atrium are subject to specific job requirements, however, we endeavour to ensure fairness and equal opportunities. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, disability, sexuality, religion or age.