Operations Coordinator

Cambridge Design Partnership; Cambridge; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading company in innovation seeks an Operations Coordinator to optimize operational efficiency. The role involves matching resources to projects, supporting recruitment needs, and maintaining project systems. Candidates should have strong communication, organizational skills, and experience in resource management, ideally within a technical background.

Benefits

Flexible working

Discretionary bonus

Learning and development opportunities

12% non-contributory pension

Private healthcare

Electric vehicle lease salary sacrifice scheme

Share incentive plan

25 days holiday plus bank holidays

Qualifications

• Experience managing resources, ideally in a technical environment.
• Confident in fast-paced settings, able to handle pressure.
• Knowledge of quality management systems like ISO 13485 and ISO 9001 is advantageous.

Responsibilities

• Resourcing projects based on skills and requirements.
• Work with Contractors Manager to meet recruitment needs.
• Daily maintenance of resource management systems.

Skills

Communication

Problem Solving

Negotiation

Organisational Skills

Autonomy

Education

Experience in resource management

Understanding of CCSMs

Experience with ERP Systems (e.g., SAP Business ByDesign)

Tools

MS Office Tools

Excel Macros/Power Queries

Job description

About The Role

Working with our project and capability teams to optimise our operational efficiency, the Operations Coordinator has responsibility to correctly match resource to new projects as well as supporting our future sales opportunity pipeline.

You will determine resource requirements based on strategic and tactical inputs, be able to develop an excellent understanding of our capabilities and our Employee Owner’s experience levels and operational strengths. Understanding the importance of our client and these projects is key to success.

Job Duties and Responsibilities

• Resourcing projects based on skills, abilities, requirements and needs.
• Work with the Contractors Manager and Head of Systems to ensure that recruitment and contractors needs are met.
• Responsibility for correctly opening and closing projects
• Provide support to Logistics Services
• Assist on resourcing proposal writing.
• Daily maintenance of the system related to new starters and leavers / changes
• Maintain Project Reviews action tracker and responsibility for follow up actions
• Daily systems updates
• Creation and maintenance of Project Reports
• Ability to interrogate timesheets to identify trends and provide data to relevant parties
• Central point of communications to guide EOs to the relevant departments
• Goods In/Goods Out support
• Perform other duties as assigned.

About You

Skills and Attributes

• Excellent presentation, communication and interpersonal skills
• Excellent problem solving and negotiation skills
• Motivated, ability to work autonomously and help drive improvements within the function
• Confident working in a fast-paced environment
• Ability to remain calm under pressure
• Exceptional organisational skills and attention to detail

Experience and Education

• Experience in managing resources, ideally within a technical background
• Ideally an understanding of CCSMs
• Experience with any ERP Systems (ie SAP Business ByDesign)
• Knowledge of MS Tools, and other creative packages
• Experience using Excel macros/Power Queries
• Ideally previous experience of working within quality management systems, ideally ISO 13485 and ISO 9001

About Us

Cambridge Design Partnership (CDP) is an end-to-end innovation partner, propelling global brands and ambitious start-ups to success. We build breakthrough products and services – from insight to ideas, prototypes to production – bringing innovation to life. Our teams are multi-disciplinary, uniting scientific rigor, design ingenuity, and engineering excellence for consumer and healthcare clients. People-centred, deeply collaborative, and – above all – expert, we’re uniquely positioned to shape the future for consumers, patients, and industry. Even our ownership model is innovative: We’re 100% owned by our employees, ensuring an open culture and a total commitment to our projects’ success. As part of our benefits package we offer:

• flexible working
• a discretionary bonus
• excellent learning and development opportunities
• a 12% non-contributory pension
• private healthcare
• electric vehicle lease salary sacrifice scheme
• share incentive plan
• 25 days holiday plus bank holidays