Operations Coordinator

jci; Bellshill; Presencial; GBP 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension plan

Life assurance

Employee assistance program

Referral scheme

Discounts on Johnson Controls products

25 days annual leave

Descripción de la vacante

Johnson Controls is seeking a Service Coordinator for the Industrial Refrigeration (IREF) division in Bellshill, Scotland. The role focuses on coordinating service operations, scheduling engineers, and supporting customer delivery across maintenance, reactive, and project work.

You will process timesheets, raise jobs, order parts, and assist with invoicing, quotations, and KPI tracking. A proactive, customer-focused mindset and strong organisational skills are essential for success in a

Formación

• Strong organisational and prioritisation skills are essential.
• Customer-focused with excellent communication abilities.
• Ability to work independently in a fast-paced environment.
• Proactive, positive, and team-oriented mindset.
• Willingness to learn and adapt to new processes.

Responsabilidades

• Coordinate engineer scheduling and manage utilisation.
• Process timesheets and maintain planner systems.
• Raise jobs (maintenance, quoted, and reactive works).
• Order parts and manage work-in-progress (WIP).
• Communicate with customers and obtain purchase orders.
• Support invoicing, quotations, and KPI tracking.
• Maintain training records and support compliance (EHS, FGAS).

Conocimientos

Organisational skills

Customer focus

Communication skills

Independent worker

Proactive mindset

Descripción del empleo

Bellshill, Scotland | Full-Time | Onsite

We are looking for a Service Coordinator to support our Industrial Refrigeration (IREF) division. You’ll play a key role in coordinating service operations, managing engineer schedules, and supporting customer delivery across maintenance, reactive, and project work.

What we offer

• Competitive Salary: Reflecting your skills and experience
• Generous Leave: 25 days annual leave (pro-rated in hours)
• Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
• Comprehensive Benefits:
  • o Pension plan (up to 7% employer match)
  • o Life assurance
  • o Employee assistance program
  • o Referral scheme
• Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
• Career Development: Extensive growth and advancement opportunities

What you’ll do:

• Coordinate engineer scheduling and manage utilisation
• Process timesheets and maintain planner systems
• Raise jobs (maintenance, quoted, and reactive works)
• Order parts and manage work-in-progress (WIP)
• Communicate with customers and obtain purchase orders
• Support invoicing, quotations, and KPI tracking
• Maintain training records and support compliance (EHS, FGAS)

What we’re looking for:

• Must-Have:
  • Strong organisational and prioritisation skills
  • Customer-focused with excellent communication skills
  • Ability to work independently in a fast-paced environment
  • Proactive, positive, and team-oriented mindset
  • Willingness to learn and adapt
• Nice-to-Have:
  • Experience in a similar service or engineering environment
  • Technical knowledge or exposure to refrigeration systems

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real‑world results and help move society forward.

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