OPERATIONS CONSULTANT (TRAVEL)

Ambitions Travel Recruitment; Kingston upon Thames; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

An established industry player is seeking a Travel Operations Consultant to join their vibrant team in Kingston upon Thames. This role offers an exciting opportunity for individuals passionate about travel, where you'll manage travel documentation, arrange bespoke experiences, and ensure a seamless journey for clients. With a competitive salary, bonus, and generous benefits including annual leave and a pension scheme, this position is perfect for detail-oriented individuals looking to thrive in a supportive and dynamic environment. Join a company known for its exceptional service and commitment to creating memorable travel experiences.

Benefits

15% bonus

25 days holidays plus bank holidays

Company pension contribution

Fantastic team environment

Career opportunities

Regular team events

Qualifications

• Passion for travel and strong administration skills are essential.
• Experience in high-end concierge or luxury travel services preferred.

Responsibilities

• Manage visa applications and ensure accurate booking costs.
• Arrange bespoke experiences and handle premium dining reservations.
• Deliver outstanding customer service throughout the pre-travel process.

Skills

Excellent administration skills

Attention to detail

Experience in luxury travel services

Proficient with CRM systems

Strong communication skills

Job description

OPERATIONS CONSULTANT

KINGSTON-UPON-THAMES – HYBRID (3 DAYS OFFICE, 2 DAYS HOME)

£30,000 PLUS BONUS

Our Customer:

We’re proud to once again be recruiting EXCLUSIVELY for our award-winning, tailor-made, niche tour operator customer. This business has an enviable reputation in the industry and an unrivalled reputation both as an employer and as a brand.

They are now looking to further grow their team due to their ongoing success by adding a Travel Operations Consultant to their vibrant, friendly, and knowledgeable team.

As a Travel Operations Consultant, you will enjoy numerous benefits, including a competitive salary, bonus, generous annual leave, and a pension scheme, among others.

Job Description:

This is great role for somebody with a passion for travel, either existing or keen to break into travel and whose an extremely thorough administrator.

You’ll support clients post-booking by managing travel documentation, arranging visas, booking exclusive experiences and dining, and ensuring every detail is in place for a seamless and memorable journey.

• Manage visa applications and ensure related costs are accurately added to bookings
• Arrange bespoke experiences that enhance the customers journey
• Handle premium dining reservations
• Monitor confirmed bookings and follow up with clients accordingly
• Stay informed on visa and entry requirements and respond to related client queries
• Collect and verify travel documents, including passports, flights, and vaccination records
• Maintain accurate client records with strong attention to detail
• Act as a key contact, providing clear updates and communication
• Deliver outstanding customer service throughout the pre-travel process

Experience Required:

• Excellent administrator
• Strong eye for detail
• Experience in high-end concierge or luxury travel services
• Skilled in curating personalised experiences and premium reservations
• Proficient with CRM systems
• Highly organised and efficient under pressure
• Strong communicator focused on exceptional client service
• Confident handling of travel logistics, including flights, reservations, documentation and bookings

Benefits and Perks:

• Up to £30,000 DOE
• 15% bonus
• Fantastic career opportunities
• Hybrid
• 25 days holidays (increases based on tenure) in plus bank holidays
• Company Pension contribution
• Fantastic team environment with regular get-togethers and events

Click here to apply for this Travel Operations Consultant, travel industry job, which is being recruited by Fiona Morrison-Arnthal and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.

IMPORTANT

1. If this role ticks your boxes and you’ve got the relevant experience, then click and apply
2. If this role isn’t for you but you’d be keen to receive suitable job alerts, then register with us now at www.ambitionstravelrecruitment.com
3. Due to the massive number of applications, we receive, we’re usually only able to reply to candidates whose requirements meet our customers’ needs. We’re super grateful that you take the time to apply, and we will save your CV and be in touch for other suitable roles
4. Please visit our website www.ambitionstravelrecruitment.com for our full privacy policy which explains how we store and access your personal data and our candidate promise to never share your details with an employer without your prior consent etc.