Operations Co-ordinator

Love Success; Chiswick; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Love Success is seeking an Operations Co-ordinator to join our growing children’s activities business. You will own day-to-day operations, administration and people processes that keep the business running smoothly, working closely with Directors to support growth.

The role requires a highly organised, proactive individual with 3+ years in office management or similar. You will manage multiple priorities, communicate professionally, and seek better ways to operate.

Qualifications

• Highly organised and detail-focused.
• Confident in managing multiple priorities and taking ownership.
• Strong communication and customer service orientation.
• Calm, practical and solutions-focused.
• Experience in office management, operations or business administration (3+ years) preferred.

Responsibilities

• Oversee day-to-day office operations, systems, processes and administration.
• Manage HR administration including contracts, employee records, onboarding, compliance and payroll information.
• Support recruitment from advertising and candidate screening through to interviews, references and onboarding.
• Build relationships with schools, parents and staff, respond to enquiries, resolve issues professionally.
• Manage bookings, invoicing, payment reconciliation and general financial administration.
• Coordinate stock, equipment, resources and logistics across services, camps and events.
• Support Directors with partnerships, business development, marketing and growth initiatives.
• Identify opportunities to improve processes and operational efficiency.

Skills

Organisation

Communication

Time management

Problem solving

Job description

Hours: 09.00- 17.00 ( 1 day Hybrid working after probation)

Operations Co-ordinator

Currently recruiting for an Operations Co-ordinator to join a growing children’s activities business organisation in a broad operational role, working closely with the Directors and making a tangible impact on the continued growth of the business. This is a broad and varied role where you’ll take ownership of day-to-day operations, administration and people processes that keep the business running smoothly.

This is a varied, hands-on role for someone who enjoys taking responsibility, solving problems and improving the way a growing organisation operates. Working in a small and cohesive team.

Key Responsibilities

• Oversee day-to-day office operations, systems, processes and administration.
• Manage HR administration including contracts, employee records, onboarding, compliance and payroll information.
• Support recruitment from advertising and candidate screening through to interviews, references and onboarding.
• Build strong relationships with schools, parents and staff, responding to enquiries and resolving issues professionally.
• Manage bookings, invoicing, payment reconciliation and general financial administration.
• Coordinate stock, equipment, resources and logistics across services, camps and events.
• Support the Directors with partnerships, business development, marketing and growth initiatives.
• Identify opportunities to improve processes, systems and operational efficiency.

About You

We’re looking for someone who is:-

• Highly organised, proactive and detail-focused.
• Confident managing multiple priorities and taking ownership.
• A strong communicator who is professional, approachable and service-focused.
• Calm, practical and solutions-focused.
• Comfortable working independently in a hands-on, growing environment.
• Naturally process-minded, with a desire to find better ways of working
• Ideally, you’ll have 3+ years’ experience in office management, operations, business administration or a similar role.