Operations & Client Services Coordinator

hyperiongrp; Rugby; On-site; GBP 21,000 - 29,000; Full time

Job summary

Howden is a global insurance group seeking an Operations Administrator to support the Risk Advisory team. You will handle day-to-day administrative duties, maintain records, and coordinate client requirements to ensure service standards are met.

The role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks across internal teams. You’ll work closely with Operations, Client Services, and Sales to improve processes and service delivery.

Qualifications

• Proven administrative support experience.
• Strong organisational and data accuracy.
• Good communication with clients and colleagues.

Responsibilities

• Provide administrative support across Operations to ensure timely delivery of services.
• Coordinate client documentation, contracts, and requirements.
• Manage calls, emails, and inquiries with professionalism.
• Maintain accurate records across CRM and data systems.
• Schedule meetings and manage diary activities.
• Process invoices and monitor financial records.

Skills

Administrative skills

CRM experience

Communication

Tools

Excel

CRM systems

Job description

Howden is a global insurance group seeking an Operations Administrator to support the Risk Advisory team. You will handle day-to-day administrative duties, maintain records, and coordinate client requirements to ensure service standards are met.

The role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks across internal teams. You’ll work closely with Operations, Client Services, and Sales to improve processes and service delivery.