Operations Administrator - Flexible, Hybrid Risk Advisory

Howden Group; Rugby; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible hours

Hybrid working

Reasonable accommodations

Job summary

Howden Group is seeking an Operations Administrator to join the Risk Advisory Operations team. You will provide high-quality administrative and operational support to ensure the efficient delivery of services and maintain accurate records.

Working across Operations, Client Services, Business Development, Sales and other internal teams, you will coordinate documentation, manage diaries, handle invoicing and supplier administration, and identify process improvements while upholding data quality

Qualifications

• Strong administrative and organisational skills.
• Ability to manage multiple tasks and deadlines.
• Customer-focused and service-oriented.
• Excellent written and verbal communication.
• Proficient with MS Office and CRM/workflow systems.
• Data quality and record-keeping focus.
• Ability to prioritise and manage time.
• Problem solving and attention to detail.
• Teamwork and collaboration.
• Continuous improvement mindset.

Responsibilities

• Provide comprehensive administrative support across the Operations function.
• Coordinate documentation, information, appointments and other operational requirements.
• Manage designated Risk Advisory diaries and meetings.
• Process invoices and maintain financial records.
• Maintain accurate supplier records and monitor service requirements.
• Support compliance, governance and risk management activities.
• Identify inefficiencies and raise opportunities for improvement.
• Support client contracts, reporting and data quality initiatives.

Skills

Administration & Organisation

Attention to Detail

Client Service

Communication

Systems & Technology

Data & Record Management

Prioritisation & Time Management

Problem Solving

Teamwork

Continuous Improvement

Tools

CRM systems

Microsoft Office

Workflow systems

Job description

Howden Group is seeking an Operations Administrator to join the Risk Advisory Operations team. You will provide high-quality administrative and operational support to ensure the efficient delivery of services and maintain accurate records.

Working across Operations, Client Services, Business Development, Sales and other internal teams, you will coordinate documentation, manage diaries, handle invoicing and supplier administration, and identify process improvements while upholding data quality