Hybrid Operations Admin — Flexible Hours & Impact

AHR Consultants; Rugby; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Howden is seeking an Operations Administrator to provide high-quality administrative and operational support within Howden Risk Advisory in Rugby. You will manage workflows, maintain records, coordinate client requirements and help deliver service levels across the team.

The role focuses on client documentation, diary coordination, invoicing and supplier administration, with emphasis on data quality, compliance and continuous improvement.

Qualifications

• Strong administrative and organisational skills with the ability to manage multiple tasks and deadlines.
• Commitment to high data quality and accurate record keeping.
• Customer-focused approach with effective communication.

Responsibilities

• Provide comprehensive administrative support across Operations, ensuring deadlines are met.
• Prepare client documentation, monitor deliverables and maintain audit trails.
• Manage inbound calls, emails and enquiries professionally and promptly.
• Coordinate diaries and meetings, balancing client needs and resource availability.
• Process invoices and maintain financial records for reporting and reconciliation.
• Maintain supplier records and oversee supplier activities.
• Support compliance, quality controls and risk management activities.
• Identify process improvements and contribute to system enhancements.

Skills

Administration

Attention to Detail

Client Service

Communication

Systems & Technology

Data & Record Management

Prioritisation & Time Management

Problem Solving

Teamwork

Continuous Improvement

Tools

CRM

Microsoft Office

Job description

Howden is seeking an Operations Administrator to provide high-quality administrative and operational support within Howden Risk Advisory in Rugby. You will manage workflows, maintain records, coordinate client requirements and help deliver service levels across the team.

The role focuses on client documentation, diary coordination, invoicing and supplier administration, with emphasis on data quality, compliance and continuous improvement.