Operations Assistant - Reception-2

David Lloyd Leisure Ltd; Manchester; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Free Club Membership for you and your

50% Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training.

Wagestream App : Get paid on demand !

Access to our Benefits Suite .

Job summary

David Lloyd Leisure Ltd in Manchester is seeking a receptionist to welcome members and manage queries and bookings face-to-face and by telephone, delivering a premium experience. You will uphold brand standards and keep the reception area clean and welcoming.

The role demands a passion for customer service, teamwork, and the ability to thrive in a fast-paced environment. Join us at Manchester North and enjoy staff benefits, training opportunities, and a supportive culture.

Qualifications

• Demonstrates a passion for delivering excellent customer service.
• Works well in a team with strong communication skills.
• Thrives in a fast-paced hospitality environment.

Responsibilities

• Welcome members and handle queries and bookings in person or by phone.
• Maintain a clean, tidy reception area presented to brand standards.
• Provide a premium experience aligned with club values.

Skills

Customer service

Team player

Fast paced environment

Job description

£12.71
Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Receptionist to join our team!

As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, all whilst k eeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks :

• - Free Club Membership for you and your family!
• - 50% Discount on food and drinks.
• - Discounts on Swimming, Tennis Lessons, and Personal Training.
• - Opportunities for Career Advancement through internal training and development.
• - Wagestream App : Get paid on demand !
• - Access to our Benefits Suite .

About you :

• - Has an overall passion for customer service
• - A team player, with strong communication and collaboration skills
• - Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture . Together, we’re m ore than a C lub!
Manchester North