Operations Assistant - Reception

David Lloyd Clubs; England; Presencial; GBP 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free Club Membership for you and your

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career Advancement through internal培训

Wagestream App: Get paid on demand!

Benefits Suite access

Resumo da oferta

David Lloyd Clubs is seeking a friendly Receptionist to welcome members and provide a premium experience at our busy front desk. You will handle member enquiries, book classes and services, and route requests to the right teams, ensuring smooth daily operations.

We value a passion for customer service, teamwork, and clear communication. The role suits someone who can thrive in a fast-paced environment and uphold our club standards of cleanliness and presentation.

Qualificações

• Experience in delivering high levels of customer service.
• Able to work well in a team and communicate effectively.
• Comfortable working in a fast-paced club environment.

Responsabilidades

• Welcome members and provide a premium front-desk experience.
• Manage queries and bookings face to face and by telephone.
• Keep the reception area clean, tidy and presented to brand standards.

Conhecimentos

Customer service

Team player

Communication skills

Fast-paced environment

Descrição da oferta de emprego

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!

As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!

• 50% Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App: Get paid on demand!

• Access to our Benefits Suite.

About you

As a Receptionist, we are looking for someone who:

• Has an overall passion for customer service

• A team player, with strong communication and collaboration skills

• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!