Operations Assistant - Reception

David Lloyd Leisure Ltd.; Coventry; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career Advancement opportunities

Job summary

David Lloyd Leisure Ltd. is seeking a friendly Receptionist for our Coventry club. You will welcome members, manage queries and bookings, and ensure the reception area remains clean and aligned with brand standards. The role suits a customer-focused individual who thrives in a busy environment.

Join us to deliver premium service, collaborate with a supportive team, and contribute to a welcoming atmosphere that reflects our premium wellness brand.

Qualifications

• Customer service oriented and able to handle member queries.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience by managing queries and bookings face-to-face and by phone.
• Maintain reception area to brand standards, keeping it clean and orderly.
• Assist in handling member inquiries and routing to appropriate services.

Skills

Customer service

Team player

Communication

Fast-paced environment

Job description

## Operations Assistant - ReceptionApply: Coventry: Full time: Posted Today: End Date: October 27, 2026 (5 days left to apply): JR015934£13.0**Would you like to join Europe’s leading premium health and wellness group?**Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.**We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.**Some of our perks:* **Free Club Membership** for you and your family!* **50% Discount** on food and drinks.* Discounts on Swimming, Tennis Lessons, and Personal Training.* Opportunities for **Career Advancement** through internal training and development.* **Wagestream App**: Get paid on demand!* Access to our **Benefits Suite**.About you:As a Receptionist, we are looking for someone who:* Has an overall passion for customer service* A team player, with strong communication and collaboration skills* Ability to work in a fast-paced environment**Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!**Coventry