Operations Assistant - Reception

David Lloyd Clubs; Coventry; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Free Club Membership for you and your/

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs is seeking a Receptionist to welcome members and deliver a premium experience at the front desk. You will manage queries, bookings and provide friendly, professional service in a fast-paced environment.

The role offers opportunities to develop within a premium health and wellness group, with a focus on customer satisfaction and brand standards across our clubs.

Qualifications

• Has an overall passion for customer service.
• A team player, with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience by handling queries and bookings.
• Assist face-to-face and by telephone and maintain a clean, brand-standard reception.

Skills

Customer service

Team player

Excellent communication

Job description

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!

As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!

• 50% Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App: Get paid on demand!

• Access to our Benefits Suite.

About you

• Has an overall passion for customer service

• A team player, with strong communication and collaboration skills

• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!