Receptionist

David-Lloyd-Clubs; Coventry; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free Club Membership for you and your 

Family membership

50% Discount on food and drinks

Discounts on Swimming, Tennis, and PT

Wagestream App: Get paid on demand

Benefits Suite access

Job summary

David Lloyd Clubs in Coventry is seeking a friendly Receptionist to welcome members and manage queries and bookings, delivering a premium experience both in person and over the phone.

You will handle enquiries, maintain a clean reception environment, and support brand standards while contributing to a welcoming, inclusive club culture.

Qualifications

• Experience delivering excellent customer service.
• Strong communication and teamwork skills.
• Able to handle bookings and queries across channels.

Responsibilities

• Greet members and guests, ensuring a premium welcome.
• Manage queries and bookings face-to-face and by telephone.
• Keep the reception area clean, tidy and brand-compliant.

Skills

Customer service

Communication

Teamwork

Phone handling

Face-to-face service

Job description

£13.0Would you like to join Europe’s leading premium health and wellness group?Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.Some of our perks:Free Club Membership for you and your family!50% Discount on food and drinks.Discounts on Swimming, Tennis Lessons, and Personal Training.Opportunities for Career Advancement through internal training and development.Wagestream App: Get paid on demand!Access to our Benefits Suite.About you:As a Receptionist, we are looking for someone who:Has an overall passion for customer serviceA team player, with strong communication and collaboration skillsAbility to work in a fast-paced environmentJoin us and help us create a thriving and inclusive culture. Together, we’re more than a Club!Coventry