Operations Assistant - Reception

David Lloyd Leisure; Cheadle; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free club membership

Food & drinks discount

Swimming discounts

Tennis discounts

Personal training discounts

Career advancement

Wagestream pay

Benefits suite access

Job summary

David Lloyd Leisure in Cheadle is seeking a friendly Receptionist to welcome members and provide a premium experience by managing queries and bookings both face-to-face and by telephone. You will maintain a clean reception area and present the brand standards with professionalism.

The role requires a customer-service focus and strong teamwork to thrive in a fast-paced environment, contributing to an inclusive culture where members feel valued and engaged.

Qualifications

• Provides a premium experience by addressing member queries and bookings.
• Demonstrates strong communication and teamwork in a fast-paced environment.

Responsibilities

• Welcome members and handle queries and bookings in person and by phone.
• Maintain a clean, tidy reception area in line with brand standards.

Skills

Customer service

Team player

Communication

Collaboration

Fast-paced work

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Receptionist to join our team!

As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, all whilst k eeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks :

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App : Get paid on demand !
• Access to our Benefits Suite .

About you :

As a Receptionist , we are looking for someone who :

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

Cheadle