Member Experience & Club Operations Assistant

David Lloyd Leisure Ltd; Chigwell; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Free Club Membership for you and your 

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training discounts

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Leisure in Chigwell is seeking an Operations Assistant to join Europe’s leading premium health and wellness group. You will support across the club with cleaning, opening/closing tasks, greeting members and assisting teams to ensure a safe, welcoming and excellent experience for members seven days a week.

We value customer service, teamwork and clear communication. An Emergency Response Qualification is desirable but not essential.

Qualifications

• Passion for delivering excellent customer service.
• Team player with strong communication and collaboration skills.
• Ability to thrive in a fast-paced club environment.
• Emergency Response Qualification desirable but not essential.

Responsibilities

• Support across the club with cleaning and upkeep tasks.
• Assist opening and closing routines and store checks.
• Greet members and respond to queries to ensure a welcoming experience.
• Provide support to different departments as needed to maintain service standards.

Skills

Customer service

Team player

Communication skills

Fast-paced environment

Job description

David Lloyd Leisure in Chigwell is seeking an Operations Assistant to join Europe’s leading premium health and wellness group. You will support across the club with cleaning, opening/closing tasks, greeting members and assisting teams to ensure a safe, welcoming and excellent experience for members seven days a week.

We value customer service, teamwork and clear communication. An Emergency Response Qualification is desirable but not essential.