Member Experience & Operations Assistant — Club Team

David Lloyd Leisure Ltd.; Chigwell; Remote; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free Club Membership

Food & drinks discount

Swimming discounts

Tennis lesson discounts

Personal training discounts

Career advancement

Wagestream app

Benefits suite

Job summary

David Lloyd Leisure Chigwell is seeking a friendly Operations Assistant to join our team. A part-time role, you will support across the club to ensure members feel safe and have an excellent experience every day, 7 days a week.

You will help with cleaning, opening/closing tasks, greeting members and assisting teams as needed, contributing to a welcoming, inclusive club culture. The role emphasizes teamwork and guest satisfaction.

Qualifications

• Experience in delivering customer service.
• Strong communication and teamwork skills.
• Ability to work in a fast-paced environment.
• Emergency Response Qualification is desirable.

Responsibilities

• Greet members and assist with queries across the club.
• Support cleaning, opening and closing tasks as part of daily operations.
• Help departments across the club to ensure member safety and a positive experience.

Skills

Customer service

Teamwork

Communication

Fast-paced environment

Emergency Response qualification (desi

Job description

David Lloyd Leisure Chigwell is seeking a friendly Operations Assistant to join our team. A part-time role, you will support across the club to ensure members feel safe and have an excellent experience every day, 7 days a week.

You will help with cleaning, opening/closing tasks, greeting members and assisting teams as needed, contributing to a welcoming, inclusive club culture. The role emphasizes teamwork and guest satisfaction.