Operations Assistant - Exeter

City West Country; Exeter; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Car Scheme

Pension scheme

Benefits Hub discounts

Employee Assistance Programme

Comprehensive training and support

Aspiring Managers programme

Cycle to work scheme

Eye care vouchers

Life assurance

Long Service Awards

Job summary

City West Country Limited is seeking an Operations Assistant to join our Hill Barton site in Exeter. You will support on-site vehicle logistics operations, inspecting incoming vehicles and maintaining stock presentation to meet quality standards.

You will help ensure delivery schedules run smoothly, assist with key management and site security, and contribute to a team-focused, development-oriented culture with training and progression opportunities.

Qualifications

• Experience in the motor industry preferred.
• Full UK Driving Licence is required.
• Excellent attention to detail and good communication skills.

Responsibilities

• Assist with receipt of all vehicles and ensure processes meet company standards.
• Inspect incoming vehicles for damage or missing items and report issues promptly.
• Prepare dealer and inter-group transfer vehicles for collection and handover keys and book packs.
• Manage key cabinets and oversee drivers involved in deliveries and collections, ensuring correct use of tags and hangers.
• Maintain compound security and report any concerns or breaches.

Skills

Full UK Driving Licence

Attention to detail

Communication skills

Job description

Hours: Monday to Friday with a 1 hour lunch break - 40 hours per week

Salary: £28,050.0 0per annum

We are currently looking for an Operations Assistant to join our team at Hill Barton, Exeter. This is an excellent opportunity to work with a prestigious brand that values growth, teamwork, and employee development.

In this role, you will support the vehicle logistics operations on site, carrying out inspections of all incoming vehicles to ensure they meet the required quality standards. You will also help maintain the correct presentation of vehicle stock and assist in keeping the site well-organized and maintained.

Why Join City West Country?

For over 40 years, we’ve been a trusted name in the motor industry. As a privately owned group, we invest in our people and offer long-term career opportunities with real progression.

Here’s what you’ll enjoy as part of our team:

• Employee Car Scheme
• Scottish Widows salary sacrifice pension scheme
• Access to our exclusive Benefits Hub – discounts on big brands
• Employee Assistance Programme
• Comprehensive training and support
• Aspiring Managers programme for future leaders
• Cycle to work scheme and eye care vouchers
• Life assurance 1 x basic salary
• Long Service Awards to celebrate your milestones

What you'll be doing:

In this role, you’ll be at the heart of our customer service and logistics operations, ensuring every interaction reflects the City West Country standard of excellence through making sure delivery schedules run smoothly and sales teams are always up to date.

• Assist with the receipt of all vehicles in accordance with company and CWC standards and procedures
• Inspect all incoming vehicles , checking for damage or missing items, and promptly report any issues to the Operations Co-Ordinator.
• Ensure dealer and inter-group transfer vehicles are fully prepared for collection, including keys and book packs
• Support the management of key cabinets , issuing keys to other sites, and overseeing drivers involved in vehicle deliveries and collections. Ensure all key tags and numbered mirror hangers are correctly used.
• Maintain and regularly check compound security , reporting any concerns or breaches to management .

What we are looking for:

• Previous experience within the Motor industry (Preferred)
• Full UK Driving Licence (required)
• Excellent attention to detail
• Good communication and interpersonal skills

We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.