Operations Assistant - Croydon

David Lloyd Leisure; London Borough of Croydon; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Free Club Membership for you and your

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training Discounts

Career advancement through internal培训

Wagestream App: Get paid on demand!

Job summary

David Lloyd Leisure in London is seeking an enthusiastic Operations Assistant to support daily club operations, ensuring members feel safe and enjoy an excellent experience seven days a week. You will assist across departments with tasks such as opening and closing, welcoming members, and helping teams as needed.

The role rewards teamwork, strong communication, and a passion for customer service. Some responsibilities include maintaining cleanliness, coordinating with staff, and contributing to

Qualifications

• Customer service excellence and guest focus.
• Ability to collaborate and communicate across teams.
• Comfort working in a fast-paced leisure environment.

Responsibilities

• Assist with opening and closing tasks.
• Greet members and support service across teams.
• Help maintain club cleanliness and safety standards.
• Support departments with ad-hoc duties as needed.

Skills

Customer service

Team player

Communication skills

Fast-paced environment

Job description

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Operations Assistant to join our team! As Operations Assistant your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week. This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.

As an Operations Assistant, we are looking for someone who:

• Has an over all passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment
• An Emergency Response Qualification is desirable not but essential for this role. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!