Operations Assistant: Admin & Apprenticeships Support

Ashford College; Broadstairs; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Holiday allowance

Personal leave

Discounts & perks

Wellbeing support

Pension scheme

Job summary

East Kent Colleges Group, based at Broadstairs College, is seeking an Operations Assistant to support the Operations Manager with calls, emails and queries from learners, employers and College staff. You will maintain accurate records using relevant software and help deliver an efficient service to support an excellent student experience.

The role is permanent, 37 hours per week, with a salary of £26,181 per year and a strong benefits package including generous holiday, personal leave, discounts

Qualifications

• Recent experience in an administrative or funding related role in Further Education or private training provider.
• Experience administering complex provision such as apprenticeships.
• Ability to manage competing priorities to meet tight deadlines.

Responsibilities

• Support the Operations Manager with answering telephone calls, emails and queries from learners, employers and College staff.
• Use relevant software to maintain accurate records and provide an efficient service.
• Assist with administrative tasks to support a high-quality student experience.

Job description

East Kent Colleges Group, based at Broadstairs College, is seeking an Operations Assistant to support the Operations Manager with calls, emails and queries from learners, employers and College staff. You will maintain accurate records using relevant software and help deliver an efficient service to support an excellent student experience.

The role is permanent, 37 hours per week, with a salary of £26,181 per year and a strong benefits package including generous holiday, personal leave, discounts