Operations Assistant

Turner & Townsend; West of England; On-site; GBP 26,000 - 36,000; Full time

Job summary

Turner & Townsend is seeking a proactive Personal Assistant to support the Midlands and South Building Consultancy teams in the UK. You will manage diaries, organise travel, coordinate events, and prepare professional documents and presentations.

The ideal candidate has PA/secretarial experience, strong organization, discretion, and excellent communication skills to work with internal and external clients within a collaborative team environment.

Qualifications

• Prior PA/Secretarial experience
• Experience of working with internal/external clients
• Ability to work proactively and co-operatively
• Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
• Pro-active and enjoys working autonomously and as part of a wider team
• Being ‘one step ahead’, i.e knowing where they need to be, when and with the right paperwork
• Maintains a positive attitude towards routine tasks
• Accurate and exceptional attention to detail
• Extremely professional and approachable whilst also being adaptable
• Understands and appreciates the importance of using discretion
• Team player who deals effectively with colleagues and clients
• Excellent IT skills (Word, Excel, MS Outlook & PowerPoint) for the production of high quality documents, reports, correspondence, diary and email management
• Excellent communication skills, both verbally and in writing

Responsibilities

• Diary management for UK Consultancy team
• Organising travel arrangements, client and internal meetings, lunches and dinners
• Organisation of internal and external events including client entertaining and network events
• Creation of Letters and PowerPoint presentations from scratch to a high standard
• Preparation of outgoing correspondence and various other documents
• Dictation typing, amending, formatting and binding reports
• Creating agendas/collating papers ahead of meetings
• Full management of filing/e-filing/archiving
• Meet and greet clients, book meeting rooms, equipment and refreshments
• Communicate with the team about priorities and whereabouts
• Travel and expenses management
• Administrative duties for the business’ one team Charity Partner, Shelter
• Other ad hoc tasks as and when required

Skills

Secretarial experience

Client liaison

Diary management

Event coordination

Multitasking

Tools

MS Word

MS Excel

MS Outlook

PowerPoint

Job description

Turner & Townsend is a global professional services company with over22,000 peoplein more than 62 countries.

Working with our clients across real estate, infrastructure,energyand natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects andprogrammesas we turn challenge into opportunity and complexity into success.

Our capabilities includeprogramme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estateservicesand investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premierprogramme, project and cost management offering in markets around the world.

Job Description

Role Purpose

To provide secretarial and administrative support to UK Consultancy team on a daily basis to ensure that their needs and the clients’ needs are met at all times.

This role will be supporting the Midlands and South Building Consultancy team.

Key Responsibilities

• An understanding of the teams’ priorities including diary management. This involves organising travel arrangements, client and internal meetings, lunches and dinners.
• Organisation of internal and external events including client entertaining and network events
• Creation of Letters and PowerPoint presentations from scratch to a high standard
• Preparation of outgoing correspondence and various other document.
• Dictation typing, amending, formatting and binding reports
• Creating agendas/collating all papers ahead of meetings
• Full management of filing/e-filing/archiving
• Meet and greet clients, including booking meeting rooms, equipment and organising refreshments as necessary
• Communicate with the team, ensuring a high level of awareness of current priorities and whereabouts
• Travel and expenses management
• Administrative duties for the business’ one team Charity Partner, Shelter in accordance with supporting the Exec Director
• Other ad hoc tasks as and when required

Person Specification/Requirements

• Prior PA/Secretarial experience
• Experience of working with internal/external clients
• Ability to work proactively and co-operatively
• Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
• Pro-active and enjoys working autonomously and as part of a wider team
• Being ‘one step ahead’, i.e knowing where they need to be, when and with the right paperwork
• Maintains a positive attitude towards routine tasks
• Accurate and exceptional attention to detail
• Extremely professional and approachable whilst also being adaptable
• Understands and appreciates the importance of using discretion
• Team player who deals effectively with colleagues and clients
• Excellent IT skills (Word, Excel, MS Outlook & PowerPoint) for the production of high quality documents, reports, correspondence, diary and email management
• Excellent communication skills, both verbally and in writing

Additional Information

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