Operations Assistant

Turner-; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Turner & Townsend, a global professional services firm, is seeking an Operations Assistant to manage financial administration for key client accounts, ensuring profitability and adherence to policy.

This role involves setting up contracts in Dynamics 365, driving monthly forecasting, preparing invoices and finance reports, and providing data support for internal and external stakeholders across regions. Strong Excel and Power BI skills are essential.

Qualifications

• Bachelor’s degree in Finance or related discipline and extensive experience in accountancy or finance roles.
• Strong budgeting, forecasting, invoicing and management accounts knowledge.
• Experience with financial management systems ( Dynamics 365 ) and Power BI.

Responsibilities

• Set up and maintain contracts/projects in Dynamics 365, including charge rates, forecasts and spread profiles.
• Lead monthly, quarterly and annual forecasting reviews with Project Directors and leadership.
• Analyse variances, maintain financial data, prepare invoices and monthly reports.
• Respond to financial queries and support audits and profitability reviews.

Skills

Strong quantitative skills

Advanced Excel

Analytical mindset

Excellent communication

Time management

Independent worker

Education

Bachelor’s degree in Finance or related discipline

Experience in accountancy/finance roles

Tools

Microsoft Dynamics 365

Power BI

Excel / PivotTables

Job description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

The Operations Assistant is responsible for the financial management of key client accounts, ensuring that both internal (Turner & Townsend) and external client requirements are met while maintaining profitability.

Acting as the primary point of contact for all finance‑related matters on assigned commissions, the Operations Assistant will develop and operate financial / operational management processes that support project performance. The role also supports the Finance Lead for the South East, South West and Midlands regions to ensure that all monthly financial objectives for operational Directors and Head Office Finance are achieved in line with company policies and deadlines.

• Set up and maintain contracts/projects in Dynamics 365, including charge rates, project forecasts and spread profiles.
• Lead monthly, quarterly and annual forecasting reviews with Project Directors and the leadership team.
• Analyse and explain variances against forecasted figures.
• Maintain up‑to‑date, accurate financial data within Dynamics 365.
• Review and interpret utilisation data to support performance insights.
• Complete monthly invoices and billing reports.
• Produce monthly finance reports for external clients.
• Respond to financial queries from operational staff.
• Reconcile financial data and perform quality checks to eliminate errors.
• Provide data and support for internal/external reports, audits and profitability reviews.

Operational Finance Activities

• Manage Intercompany (Interco) agreements, invoices and purchase orders.
• Manage subcontractor purchase orders and verify contractor invoices on the purchase ledger.
• Collate and manage client timesheets in support of invoicing processes.
• Support the Credit Control team with payment queries and escalations.
• Adhere to SOX control requirements where applicable.

Qualifications

• Strong quantitative skills with the ability to interpret and manipulate financial data.
• Advanced Excel skills (e.g., SUMIF, VLOOKUP, PivotTables).
• Highly analytical with a solutions‑oriented approach to problem solving.
• Exceptional accuracy and attention to detail.
• Strong organisational and time management capabilities, with the ability to meet recurring monthly deadlines.
• Excellent written and verbal communication skills and confidence engaging with multiple stakeholders.
• Ability to work independently, manage priorities, and adapt to changing demands.
• Flexible, proactive, and responsive approach.
• Knowledge of Microsoft Dynamics 365 is advantageous.
• Strong understanding of financial processes, mechanisms, and systems (full training on T&T systems provided).

Qualifications & Experience

• Bachelor’s degree in Finance or a related discipline, or equivalent qualification.
• Extensive experience in accountancy or finance roles.
• Strong knowledge of budgeting, forecasting, invoicing and management accounts.
• Experience using financial management systems (ideally Microsoft Dynamics 365).
• Experience using Power BI reports.
• Proven ability to collaborate and operate within diverse, multicultural, multinational, and multi‑partner environments

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work‑life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property ofTurner & Townsend and arenot subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,to submit candidates for review.