Operations Assistant

David Lloyd Clubs; Southampton; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Club membership

Food discounts

Swim discounts

Tennis discounts

Career progression

Wagestream pay

Benefits access

Job summary

David Lloyd Clubs is seeking an Operations Assistant to help ensure members feel safe and have an excellent experience daily. The role supports across the club with tasks such as cleaning, opening/closing duties, greeting members, and aiding teams as needed.

This is a hands-on position that thrives on teamwork and service excellence in a premium health and wellness environment. The ideal candidate will be passionate about customer service, a collaborative teammate, and able to work in a

Qualifications

• Demonstrated passion for customer service and member experience.
• Strong written and verbal communication with a collaborative mindset.
• Ability to adapt quickly in a fast-paced club environment.

Responsibilities

• Assist with cleaning, opening and closing tasks to maintain a safe, welcoming club.
• Greet members and support teams to ensure a smooth daily operation.
• Provide practical help across departments as needed to deliver great experiences.

Skills

Customer service

Team player

Communication skills

Fast-paced environment

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Operations Assistant to join our team!

As Operations Assistant your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week.

This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.""

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some Of Our Perks

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App : Get paid on demand !
• Access to our Benefits Suite .

About You

As an Operations Assistant , we are looking for someone who :

• Has an over all passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment
• An Emergency Response Qualification is desirable not but essential for this role.

Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!