Operations Assistant

University Of Exeter; Exeter; On-site; GBP 23,000 - 30,000; Full time

Job summary

An exciting opportunity has arisen for a sport-minded professional to join a dynamic team as an Operational Assistant. This full-time role involves working across multiple sports sites, ensuring safety and high service standards. Ideal candidates will possess essential qualifications such as NPLQ and a proactive attitude. The position offers generous holiday allowances, flexible working options, and the chance to contribute to a vibrant university community. Join a forward-thinking institution recognized for its commitment to diversity and excellence in research.

Benefits

39 days leave per year

Flexible working options

Retail discounts

Onsite gyms

Cycle-to-work scheme

Qualifications

• Essential qualifications include NPLQ and/or Level 2 Gym and/or First Aid at Work.
• Experience in a similar environment and awareness of health and safety issues are desirable.

Responsibilities

• Responsible for the safe and efficient operation of sports sites.
• Deliver high standards of service, including lifeguarding and customer service.

Skills

Customer Service

Lifeguarding

Attention to Detail

Health and Safety Awareness

Education

NPLQ Certification

Level 2 Gym Certification

First Aid at Work Certification

Job description

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Salary and Benefits

The starting salary will be from £23,915 on Grade B, depending on qualifications and experience. This role may also be eligible for a shift allowance depending on the shift timings and hours worked.

The package includes generous holiday allowances, flexible working, and a pension scheme.

Job Details

Contractual hours: 36.5

This full-time position is available immediately on a fixed-term basis until 21st September 2025. A part-time vacancy may also be available, pending approval.

Summary of the Role

An exciting opportunity has arisen for a sport-minded professional to join our team as an Operational Assistant at the University of Exeter Sports Office.

This role involves working across three sites: St Luke's Sports Centre, Cornwall House Outdoor Swimming Pool, and potentially the Sports Park (Streatham Campus). Essential qualifications include NPLQ and/or Level 2 Gym and/or First Aid at Work, or willingness to train.

You will be responsible for the safe and efficient operation of these sites, delivering high standards of service, including lifeguarding, customer service, equipment setup, and maintaining cleanliness.

Experience in a similar environment and an awareness of health and safety issues are desirable. A proactive attitude, attention to detail, and team spirit are equally important.

Please ensure you read the Job Description and Person Specification for full details of this role.

Applications are reviewed as received, so early application is encouraged. We reserve the right to close the vacancy early if sufficient applications are received.

About the University of Exeter

We are a member of the Russell Group, ranked in the top 200 universities worldwide (Times Higher Education and QS 2024). We combine excellent teaching with world-class research, achieving a Gold rating in the TEF 2023.

Our research impact has grown significantly, and we host influential researchers addressing fundamental issues. Over 99% of our research is of international quality, with 47% being world-leading (REF 2021).

We foster engagement with industry, business, and community partners to enhance research and employability. Located in a beautiful part of the country, Exeter is a UNESCO Creative City and a growing tech hub.

Our Commitment to Diversity and Inclusion

We welcome applications from underrepresented groups and are committed to an inclusive culture that supports all members to thrive. Our diversity is a strength, and we are engaged in various equality initiatives, including Athena SWAN, Race Equality Charter, Stonewall Diversity Champion, and Disability Confident.

Benefits include:

• 39 days leave per year
• Flexible working options
• Retail discounts
• Onsite gyms and cycle-to-work scheme