Operations Assistant

David Lloyd Clubs; Epsom; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training discounts

Opportunities for Career Advancement

Wagestream App

Access to Benefits Suite

Job summary

David Lloyd Clubs in Epsom seeks an Operations Assistant to help deliver exceptional member experiences across the club. You will support daily opening and closing tasks, greet members, assist teams, and help maintain a clean, safe environment seven days a week.

This role rewards a team player with strong communication and a customer-first mindset; internal training and some on-the-job development are provided, with opportunities for career progression and access to member benefits.

Qualifications

• Commitment to delivering excellent customer service.
• Team player with strong communication and collaboration.
• Ability to work in a fast-paced environment.
• Emergency Response Qualification is desirable but not essential for this role.

Responsibilities

• Clean and prepare areas as needed.
• Assist with opening and closing duties.
• Greet members and provide help as required.
• Support club teams across departments.

Skills

Customer service

Team player

Strong communication

Fast-paced environment

Job description

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Operations Assistant to join our team!

As Operations Assistant your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week.

This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!

• Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App: Get paid on demand!

• Access to our Benefits Suite.

About you

As an Operations Assistant, we are looking for someone who:

• Has an over all passion for customer service

• A team player, with strong communication and collaboration skills

• Ability to work in a fast-paced environment

• An Emergency Response Qualification is desirable not but essential for this role.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!