Operations And Insights Manager

Experis; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Experis is seeking an Operations and Insights Manager in London. The role focuses on supporting the annual range change calendar, governance processes and cross-functional tracking. You will drive reporting, capture risks, and present clear insights to senior stakeholders.

Key responsibilities include coordinating actions, preparing meeting materials, and creating user-friendly templates and trackers. 3 days on site, umbrella contract for 9 months.

Qualifications

• Strong project coordination skills and the ability to manage multiple priorities at pace.
• Excellent attention to detail and a high standard of accuracy.
• Proactive, ownership driven, with strong stakeholder management.

Responsibilities

• Support management of annual range change calendar and governance processes.
• Track milestones, dependencies, risks and next steps for range changes.
• Coordinate day-to-day actions across range change activity to keep work moving.
• Prepare meeting support for senior forums, including packs and updates.
• Maintain clear trackers for approvals, decisions, actions and risks.
• Build simple reporting to understand volume, risk, performance and workload.
• Turn data into insights and explain key actions clearly.
• Reduce manual admin using Excel, Power BI, Power Automate and AI tools.

Skills

Project coordination

Attention to detail

Stakeholder management

Excel

Power BI

Power Automate

AI tools

Data analysis

Tools

Excel

Power BI

Power Automate

Job description

Operations and Insights Manager

Location: London (3 days on site)

Duration: 9 months

Umbrella only

What you'll be doing:

• Support management of the annual Food range change calendar and associated governance processes
• Track seasonal and core critical paths, ensuring milestones, dependencies, risks and next steps are visible
• Coordinate day-to-day actions across range change activity-following up owners and keeping work moving
• Prepare meeting support for senior forums, including pack creation, action tracking and stakeholder updates
• Support Trade Approval preparation for new activity, late critical path requests and emergency changes
• Maintain clear trackers for approvals, decisions, actions, risks and next steps-so nothing gets lost
• Build simple, practical reporting to understand volume, risk, performance and workload (and explain the "so what" in plain English)
• Turn data into clear insight, highlighting what matters and where action is needed
• Reduce manual admin by using Excel, Power BI, Power Automate and AI tools to streamline reporting and tracking
• Create user-friendly templates, trackers and reporting outputs others can easily use and maintain
• Support store and support-centre communication with clear, accurate materials built from complex updates

What you'll bring:

• Strong project coordination skills, with the ability to manage multiple priorities at pace
• Excellent attention to detail and a high standard of accuracy
• A proactive, responsive style-common sense, ownership and the confidence to move things forward
• Strong communication and stakeholder management skills, able to influence without formal authority
• Confidence using Excel and PowerPoint to a high standard (including creating clear presentation packs)
• Ability to work with data, spot trends and translate numbers into clear, actionable insight
• Interest in AI, automation and digital ways of working (e.g., Power BI / Power Automate), with a practical mindset
• A problem-solver who brings options and recommendations-not just issues
• Resilience and adaptability in a fast-moving environment