Operational Analytics and Insight Lead

Harnham - Data & Analytics Recruitment; Greater London; Hybride; GBP 90 000 - 100 000; Plein temps

Résumé du poste

Harnham - Data & Analytics Recruitment in London is seeking an Operations Analytics & Insights Lead to own the data strategy across Operations. You will lead a team of analysts, design measurement frameworks, and act as the senior analytic partner to leadership to turn data into commercial decisions.

The role is permanent with hybrid London working, offering up to £100k plus benefits and a strong emphasis on AI and automation in operations.

Qualifications

• Proven experience leading a data, analytics or insights function.
• Strong quantitative and statistical skills with experiment design and testing.
• Ability to connect data and metrics to business outcomes.
• Strong stakeholder management and influencing at senior level.
• Technical understanding of SQL, cloud data warehousing and modern data tooling.

Responsabilités

• Own and evolve the Data & Insights strategy across Operations.
• Lead, coach and develop a team of analysts.
• Establish a single source of truth for operational and customer metrics.
• Design measurement frameworks, experiments, scorecards and thresholds.
• Act as senior analytical partner to leadership for commercial decisions.
• Drive analytical standards, quality and best practice across the function.
• Champion AI and automation across operations.

Connaissances

Leadership of analytics function

Quantitative skills

Experiment design

Stakeholder management

Business outcomes linkage

SQL

Cloud data warehousing

Data tooling awareness

Python (advantageous)

Outils

BigQuery

dbt

Airflow

Git

Looker

Tableau

Description du poste

Operations Analytics & Insight Lead

Permanent London (Hybrid)

Up to £100k + benefits

I'm currently representing my client on an exciting Operations Analytics & Insight Lead opportunity, leading the data and insights function across a complex operational environment.

The Role:

• Own and evolve the Data & Insights strategy across Operations.


• Lead, coach and develop a team of analysts.


• Establish a trusted single source of truth for operational and customer metrics.


• Design measurement frameworks, experiments, scorecards and performance thresholds.


• Act as the senior analytical partner to leadership, turning complex problems into clear commercial decisions.


• Drive analytical standards, quality and best practice across the function.


• Champion the responsible use of AI and automation across operations.

Requirements:

• Proven experience leading a data, analytics or insights function.


• Strong quantitative and statistical skills, including experiment design and testing.


• Ability to connect data and metrics to wider business outcomes.


• Strong stakeholder management and influencing skills at senior level.


• Strong technical understanding of SQL, cloud data warehousing and modern data tooling.


• Experience with tools such as BigQuery, dbt, Airflow, Git and Looker/Tableau or similar.


• Python experience is advantageous.


• Comfortable working with ambiguity while maintaining strong analytical rigour.

What Will Make You Stand Out:

• Experience building or transforming an analytics function.


• Strong commercial mindset with a track record of influencing strategic decisions through data.


• Experience within complex customer-facing or operational environments.


• Experience with AI, automation and operational analytics.


• The ability to challenge senior stakeholders and translate complex analysis into clear, actionable recommendations.