Operations and Crew Administrator

Guernsey Limited; St Peter Port; On-site; GBP 21,000 - 29,000; Full time

Job summary

CrewBridge Maritime is seeking an Operations and Crew Administrator in St Peter Port to support crew and client operations, payroll and compliance. This entry-level role suits ambitious school leavers or graduates, with training provided and opportunities to learn HR/payroll processes.

You will assist Directors and staff, handle a broad range of admin tasks, and develop new client relationships as the business grows. A disciplined, confidential approach is essential.

Qualifications

• Entry-level role open to ambitious school leavers or graduates.
• Some administrative experience is welcome but not essential.
• Familiarity with office processes and basic bookkeeping would help.
• Desire to study payroll or HR qualifications (CIPP or CIPD).

Responsibilities

• Assist with crew and client operations and office admin.
• Support payroll and compliance activities.
• Help develop new client relationships as needed.
• Provide cover during absences within policy.
• Receive full training and ongoing development.

Skills

Office administration

Payroll processing

Client onboarding

Compliance reviews

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

ABOUT CREWBRIDGE

Helping maritime businesses employ people with confidence.CrewBridge Maritime specialises in professional employment, payroll and HR administration services for commercial vessel operators and maritime businesses.Our role is simple: we become the shipowners trusted employment partner, providing compliant employment structures, accurate payroll administration and responsive HR support, allowing the shipowner to remain focused on operating their business.

Job Description

Operations and Crew Administrator

Location: St Peter Port Department: Crew and Client Operations Reports To: Managing DirectorHours of Work: 35 hours per week (some flexibility)

THE ROLE

The Operations and Crew Administrator is a hands‑on role responsible for assisting with the smooth running and growth of the business.Reporting to the Managing Director, the role supports crew and client operation, office administration, payroll and compliance activity, and, in time, will develop new client relationships.The postholder will assist the Directors and staff and provide some limited cover during absences, within agreed authority and company policies.During the company’s growth phase, the postholder will personally handle a broad range of operational and administrative work and respond flexibly to changing business needs.Full training and support will be provided as you commence and develop in the role.

Qualifications and experience

This is an entry‑level role, open to ambitious and driven school leavers or graduates or someone with a couple of years’ administrative experience who is looking for a new opportunity.Some practical exposure to office administration, bookkeeping or payment processes, client onboarding and compliance reviews would be desirable but not essential;Confident use of Microsoft Office and systems.Opportunity to commence study either in CIPP (Chartered Institute of Payroll Professionals) or CIPD (Chartered Institute of Personnel and Development)

Personal attributes

Someone who embraces this new role with dedication, genuine interest for the maritime sector with an appetite to learnProactive and detail orientated in nature.Problem-solving skills will be key in this role as will be the ability to support and quickly resolve clients issues as and when they arise.Organised and accurate, with sound judgment, discretion and respect for confidential information.Clear communicator who builds trust with clients, crew and colleagues and can manage competing deadlines.Flexible and willing to handle both strategic and routine tasks as business needs change.Commercially minded, and comfortable taking responsibility in a growing business.