Operations Analyst - Shipping and Logistics

ZipRecruiter; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global supply chain organization is looking for an Operations Analyst specializing in shipping and logistics. This role involves supporting contract execution, managing shipment documentation, and ensuring timely deliveries while communicating with various stakeholders. The ideal candidate will be detail-oriented, proactive, and possess strong teamwork abilities within a dynamic environment.

Benefits

Excellent basic salary

Full benefits package

Qualifications

• Fluent in spoken and written English.
• Strong communication and interpersonal skills required.
• Proficient in Microsoft Excel and Word.

Responsibilities

• Support contract execution and coordinate with clients and hauliers.
• Track shipments and resolve in-transit issues.
• Prepare and maintain shipment files.

Skills

Fluency in English

Communication skills

Interpersonal skills

Detail-oriented

Time management

Problem-solving

Tools

Microsoft Excel

Microsoft Word

Job description

Job Description

Operations Analyst – Shipping and Logistics

An excellent opportunity has arisen at a global supply chain organisation for an experienced Operations Analyst in shipping and logistics. You’ll support contract execution using the company’s in-house system, monitor delivery positions, and work closely with the trucks division, gaining exposure to key clients and hauliers.

Key Responsibilities:

• Support day-to-day execution of contracts and coordination with clients, hauliers, shipbrokers, agents, and insurers.
• Prepare and maintain shipment files (electronic and paper).
• Issue routing instructions and shipping documents to ensure timely deliveries.
• Track shipments, resolve in-transit issues, and appoint cargo surveyors as needed.
• Assist with freight bookings and liaise with forwarders and carriers.
• Provide cover for colleagues during absences and attend relevant training.
• Adhere to company policies, Health & Safety regulations, and management instructions.

Requirements:

• Fluent English (written and spoken)
• Strong communication and interpersonal skills
• Proficient in Microsoft Excel and Word
• Detail-oriented with excellent time management and multitasking ability
• Self-motivated, proactive, and capable of problem solving independently
• Team player with a professional and adaptable approach

Package:

Excellent basic and full bens package