Operations Analyst

eFinancialCareers; Bolton; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented professional to ensure accurate trade execution and provide exceptional client service. This role involves monitoring trades, liaising with stakeholders, and maintaining compliance with Service Level Agreements. The ideal candidate will possess strong numerical skills, excellent communication abilities, and a proactive approach to problem-solving. Join a dynamic team where your contributions will enhance operational efficiency and client satisfaction. If you thrive in a fast-paced environment and are eager to make a positive impact, this opportunity is perfect for you.

Qualifications

• Strong numerical skills and attention to detail are essential.
• Good communication skills and proficiency in Excel and Word are required.

Responsibilities

• Ensure trades are executed accurately and in line with SLAs.
• Provide clear information to clients and respond to queries professionally.
• Monitor and update the investment system with new trades and corporate actions.

Skills

Numerical skills

Attention to detail

Data inputting skills

Written communication skills

Verbal communication skills

Microsoft Excel

Microsoft Word

Education

5 GCSEs Grade A-C (including Mathematics and English)

IOC qualification (or willingness to work towards)

Job description

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Examples of Key Responsibilities

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• Ensure that all trades are executed correctly in line with agreed Service Level Agreements (SLAs)
• Ensure all trades are executed with a high degree of accuracy
• Ensure all consumers are provided with clear information and are kept appropriately informed before, during and after execution as per TCF (Treating Customers Fairly) guidelines. Respond to queries raised by internal areas, Independent Financial Advisers and clients, efficiently and professionally. This includes both verbal and written correspondence
• Identify process enhancements, demonstrate and test prior to implementation.
• Prioritise workload to ensure no breaches occur.
• Contribute to establishing full team procedures and controls along with appropriate maintenance and regular reviews.
• Comprehensively monitor inbox and identify items which impact the area, such as trade reports, contract notes, corporate action notices and queries.
• To ensure investment system is updated with new security set ups, trades and corporate actions in line with department guidelines.
• Input new trades into the relevant custodianâ??s systems ready to be authorised.
• Liaise responsibly with all stakeholders, such as investment managers and brokers, in order to resolve issues.

Requirements

Essential skills:

• Good numerical skills
• Good attention to detail
• Accurate data inputting skills
• Excellent written and verbal communication skills
• Ability to prioritise & work to strict deadlines
• Excellent working knowledge of Microsoft Excel and Word

Beneficial skills:

• Understanding of trade capture parameters and processes for assets held in UK collectives.
• Knowledge of the trade settlements process for various assets held in UK collectives covering worldwide markets.
• Knowledge of global markets, asset pricing data and asset data vendors.
• Knowledge of corporate events / corporate actions, including the capture, processing and fund accounting entries in NAV production of UK regulated collectives.
• Knowledge of UK and international market practices

Essential Qualifications:

• 5 GCSEâ??s Grade A-C (must include Mathematics and English)
• IOC (Investment Operations Certificate) qualification (or willingness to work towards)

Personal Qualities:

• Ability to function as part of a team
• Confident manner both written and verbally
• Ability to work under pressure
• Positive attitude
• Ability to be flexible and learn quickly
• Friendly and approachable
• Ability to make a positive contribution to both the team and the Company

Preference will be given to applicants with experience working in an investment or fund operations environment and/or who have a graduate degree.