Operations Agent

TN United Kingdom; Hounslow; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks an Operations Agent (Export) to join their dynamic team. This role involves ensuring smooth export operations, managing customs entries, and providing exceptional service to high-net-worth clients. Candidates should have a strong background in logistics and export operations, with a keen eye for detail and the ability to thrive in a fast-paced environment. Join this innovative firm and contribute to their commitment to excellence in the luxury goods sector.

Qualifications

• 5+ years of experience in export operations, preferably in freight forwarding.
• Knowledge of customs entries and logistics software is essential.

Responsibilities

• Setup in-house system for daily operations and complete export bookings.
• Create and complete customs entries for various certificates and licenses.

Skills

Export Customs Entries

Logistics Software Proficiency

Attention to Detail

Strong Communication Skills

Multitasking Ability

Tools

CDS

Logistics Systems

Job description

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First Military Recruitment are currently seeking an Operations Agents (Export) on behalf of one of our clients.

Our client provides the luxury goods industry, high-net worth individuals, and international banks with a global team of experts, including logistics, security, customs house, and special operations professionals. Our client provides a smooth, expedient, and professional service tailored to precise specifications and needs.

Duties and Responsibilities:

• Setting up in-house system up ready for the start of each day.
• Completing export bookings throughout the day.
• Working in a fast-paced environment
• Travel to and from customs when required
• Accurately creating and completing customs entries for Carnets/ Licenses/ KP Certificates
• Post flight and trace investigations to improve export service. Obtain handling reports and refunds where appropriate.
• Control sheet and file management to ensure the information is complete and accurate.
• Completion of documentation on behalf of clients.
• Complete export MIB’s when required.
• Cutting MAWBs at end of day.
• Carrying out other adhoc duties as requested

Skills and Qualifications:

• Knowledge/experience of exports customs entries
• Minimum of 5 years of experience in export operations, preferably in the freight forwarding or logistics industry is desirable.
• Proficiency in logistics software and systems. Knowledge of CDS and Customer knowledge is essential.
• Attention to detail and ability to multitask in a fast-paced environment.
• Able to work on own initiative.
• High attention to detail
• Collaborative working style
• Strong communication skills – both written and verbal
• Professional and positive