Soft Services Manager/ Operations Manager - Trophy Asset -Central London- Managing Agent - New Build

Concrete Consulting; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading property company is seeking a Building Manager / Operations Manager to oversee a flagship site in London. The role focuses on enhancing tenant experiences and managing service partners, requiring strong communication skills and relevant certifications. Opportunities for career development are available.

Qualifications

• Experience managing a site of 300,000 sq ft.
• Exposure to setting and managing service charge budgets.

Responsibilities

• Oversee operations of a large site and manage service partners.
• Engage with tenants and enhance the tenant experience.

Skills

Communication

Customer-centric

Education

IOSH Certification

NEBOSH Certification

Job description

Job Title: Building Manager / Operations Manager - Soft Services

My client, a notable Property Company / Managing Agent, is looking for a Building Manager / Operations Manager - Soft Services to oversee the operations of a site of 300,000 sq ft. You will work with a wider team consisting of a General Manager and Engineering Manager.

Requirements include previous experience managing a site of similar scale, exposure to setting and managing service charge budgets, and overseeing health and safety on site. IOSH or NEBOSH certification is essential. You will also be involved with the building app and engaging customers, mobilising new service partners, activating space, and organising events for customers.

The role involves managing service partners on site and engaging with end users (tenants) daily. Clear communication, whether written or verbal, is crucial to operate this flagship site effectively.

The focus of service delivery is on enhancing the tenant experience and fostering a 'one team ethos' with service partners. Being customer-centric is vital. There are opportunities to get involved in other developments, as the organization invests in employee growth and career development.

Please visit our website at www.concrete-consulting.co.uk to find out more.

Review our GDPR policy at http://www.concrete-consulting.co.uk/Privacy.html.

To apply for this role, please email your CV to Hari Prakash by clicking the 'apply' button.

We aim to respond to all applications within three working days. Due to high volume, we may not respond to every candidate. If you do not hear from us within three days, your application was unsuccessful, and your details will not be retained. Please consider applying for future positions. Thank you.