Operations & Admissions Lead

GECC - Study Abroad; Greater London; On-site; GBP 50,000 - 80,000; Full time

Job summary

GECC UK is seeking a Business Support Manager to oversee day-to-day operations, admissions, student recruitment, sales and administrative activities. The role requires strong leadership, process improvement and cross-team coordination to ensure efficient operations and adherence to partner university requirements.

You will supervise staff, monitor financial performance, develop reporting, and drive process improvements across the office.

Qualifications

• Bachelor’s degree or equivalent in Business Administration, Management or related subject.
• Experience in office management, administration or supervisory roles.
• Proven ability to manage teams, workloads and targets.
• Experience maintaining databases and generating management reports.
• Strong communication and data-protection awareness.

Responsibilities

• Oversee daily office operations across departments to ensure smooth workflows.
• Lead admissions, sales, marketing and administration teams with clear targets.
• Develop procedures, monitor budgets and monitor performance against KPIs.
• Ensure compliance with partner university policies and data protection standards.
• Prepare weekly and monthly performance reports for senior management.
• Coordinate recruitment campaigns and stakeholder engagements.

Skills

Leadership

Staff Management

Operations Management

Data Protection

CRM Systems

Budgeting

Strategic Planning

Education

Bachelor's degree in Business Administration

Tools

Microsoft Office

CRM systems

Job description

GECC UK is seeking a Business Support Manager to oversee day-to-day operations, admissions, student recruitment, sales and administrative activities. The role requires strong leadership, process improvement and cross-team coordination to ensure efficient operations and adherence to partner university requirements.

You will supervise staff, monitor financial performance, develop reporting, and drive process improvements across the office.