Operations Administrator (12 month contract)

Tokio Marine HCC; Bridgend; On-site; GBP 21,000 - 27,000; Full time

Job summary

Tokio Marine HCC is seeking an Operations Administrator on a 12-month fixed-term contract to support the Policy Administration team in Bridgend, Wales. Responsibilities include inputting and processing underwriting data and maintaining accuracy to meet service standards.

The role requires excellent Excel and Microsoft Office skills, plus strong communication, teamwork, and attention to detail. Training toward relevant insurance qualifications is encouraged, with opportunities for development

Qualifications

• Microsoft Office proficiency, particularly Excel.
• Excellent communication skills, both written and verbal.
• Willingness to work both as part of team and on own initiative as required.
• Demonstrate attention to detail to ensure accurate documentation is maintained.
• Prepared to study towards relevant insurance qualifications.

Responsibilities

• Process and validate allocated incoming work tasks in a timely manner and in accordance with service standards.
• Prioritise high priority work accurately.
• Liaise with Underwriters, Underwriting Assistants and colleagues in a professional manner.
• Attend and actively participate in meetings locally and at other UK TMHCC offices.

Skills

Microsoft Office

Excel

Communication skills

Team player

Attention to detail

Job description

Job Title: Operations Administrator (12 month contract)Position Type: 12 month fixed term contract, full timeLocation: Bridgend, WalesWhy Tokio Marine HCC?Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.About OperationsOperations sits at the heart of TMHCC, we ensure the smooth running of all business processes — from policy administration and claims handling to data, technology, and delivery. We focus on driving efficiency which enables our teams across the business to deliver exceptional results every day. Our value statement: Ops makes it happen.Operations is made up of 7 functions, this role sits within: The International Delivery CentreThe International Delivery Centre is at the heart of how we deliver exceptional underwriting and claims services across our global business — combining expertise, innovation, and collaboration. You'll be working across diverse insurance lines, using data, technology, and continuous improvement to make a real impact every day.Joining the International Delivery Centre means being part of a high-performing team that values growth, agility, and the opportunity to shape the future of specialist insurance.Job Purpose:To assist and participate in the day-to-day operations of the Policy Administration team by the inputting and processing of TMHCC Policy Underwriting data. This role is an outstanding opportunity for bright, motivated candidates who are keen and willing to learn. The role will provide an excellent step into the Insurance industry for those at the start of their careers and also those who wish to build on previous office/administration experience.Key Responsibilities:Ensure allocated incoming work tasks are processed, maintained and validated accurately, in a timely manner and in accordance with agreed company service standardsHigh priority work to be correctly identified and prioritisedTo liaise with Underwriters, Underwriting Assistants and other internal/external colleagues in a professional and courteous manner, always seeking to professionally resolve queriesAttend and actively participate in meetings both locally and at other UK TMHCC offices, as reasonably requiredSkills and Experience Specification:Microsoft Office proficiency, particularly ExcelExcellent communication skills, both written and verbalA willingness to work both as part of team and on own initiative as requiredDemonstrate attention to detail to ensure accurate documentation is maintainedPrepared to study towards relevant insurance qualificationsWhat We OfferThe Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies.#LI-HJ1