Operations Administrator

talent.ai; Rochester; On-site; GBP 27,000; Full time

Job summary

A leading company in Medway is seeking an Operations Administrator to join their dynamic team. This role involves performing various administrative tasks, managing client communications, and ensuring operational efficiency. The ideal candidate will have strong organisational skills and a passion for customer service. Join a supportive environment where you can thrive and grow in your career.

Benefits

Friendly and supportive team environment

Qualifications

• Operational admin experience is essential.
• Ability to work independently and collaboratively.

Responsibilities

• Perform administrative and clerical tasks to support sales and operations.
• Be the first point of contact for client enquiries via phone, chat, and email.

Skills

Customer Service

Communication

Organisational Skills

Problem Solving

Job description

Operations Administrator

Do you thrive in fast-paced environments that challenge your organisational skills? Do you have a passion for providing exceptional customer service? If so, we have the perfect opportunity for you! Our client is currently looking for an Operations Administrator to join their busy team in the heart of Medway.

Responsibilities:

• Perform a variety of administrative and clerical tasks to support sales and operational processes
• Manage quotations, load customer and job information, and maintain schedules
• Be the first point of contact for client enquiries via phone, online chat, and email
• Assist with project communication and documentation
• Ensure CRM is consistently up to date
• Monitor company Health and Safety records, documentation, and training
• Collaborate with the Sales and Operations Management team to meet project-related tasks

Hours of Work: Office-based, Monday to Friday, full-time

Requirements:

• Operational admin experience - essential
• Ability to work independently and collaboratively
• Strong customer service orientation
• Excellent communication skills (both written and verbal)
• Exceptional planning, organising, and diary management abilities
• Keen problem-solving skills and attention to detail

Benefits:

• Competitive salary of £27,000 per annum DOE
• Friendly and supportive team environment

About the Organisation:

They pride themselves on delivering outstanding service and solutions to their clients. Their team is committed to fostering an innovative environment where employees can grow and thrive. They believe in the power of collaboration and strive to create the best possible experiences for their clients and staff alike.

If you think you are the perfect fit for this exciting Operations Administrator role, we can't wait to hear from you! Apply now and take the first step towards an exhilarating new chapter in your career.